「It was lovely to stay at this hotel where it's very close to King's Cross station. Room is not very big but enough for 2 people. Staffs are very helpful regarding to luggage storage after checking out. £3 per luggage. Overall it's a nice stay at Point A hotel King's Cross!」
「We booked a two nights staying but they downgraded us to a smaller room and claim the one we’ve booked is not available.
And my son have left his passport in the room safe and we called for assistance after we’ve checked out. Front desk staffs not responding with well and quick, just keep saying nothing found. It’s my bad to have left belongs not checked but expecting they can help.」
「Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. 」
「Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. 」
「We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and...
「Third time this year for this hotel. This time for two weeks with my husband. He did not like our room, nothing to do with the room, rather he did not like an open plan. room. Lovely person, Molka, went out of her way to accommodate us and change our room. The second member of staff who always make my stay better was Shokh. He could not do enough to make us feel welcomed. Great hotel and good value.」