大廳

新加坡烏節飯店的評分

4.5 out of 5
新加坡烏節飯店
442 Orchard Road, Singapore

評論

8.4

非常好

10 分,有夠讚;1000 則評論中有 452 則" "
8 分,不錯哦;1000 則評論中有 339 則" "
6 分,一般般;1000 則評論中有 119 則" "
4 分,不太好;1000 則評論中有 56 則" "
2 分,很糟糕;1000 則評論中有 34 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

CHIENTE

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通,購物都放便,房間清潔到位。
於 2024 年 4 月住了 2 晚
Nick 於 2024年4月7日回覆
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

Chen-Chi

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
蠻好的
於 2024 年 3 月住了 3 晚
Nick 於 2024年3月25日回覆
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 不太好

Wenbo

喜歡:整潔度
不喜歡:員工素質
於 2024 年 2 月住了 6 晚
Nick 於 2024年2月21日回覆
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

Siu Fung

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Nick 於 2023年12月29日回覆
Dear Siu Fung,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 不錯哦

Fritha

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Nick 於 2023年12月5日回覆
Dear Fritha,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

Chang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐時人比較多
於 2023 年 8 月住了 2 晚
Nick 於 2023年9月5日回覆
Dear Chang,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. I apologize if you had any inconvenience during your stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 不錯哦

WAI MAN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Nick 於 2023年8月3日回覆
Dear Wai Man,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. WE look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

Jolin

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 4 晚
Nick 於 2023年7月5日回覆
Dear Jolin,Your excellent rating of The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay with us. Meanwhile, we look forward to your continuous support and in welcoming you back here again soon!Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

CHANGYAO

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 4 晚
Best regards, Nick Chia Executive Assistant Manage 於 2023年2月25日回覆
Dear CHANGYAO,Thank you for your excellent review of the Orchard Hotel Singapore. We hope you had a delightful experience. We certainly look forward to welcoming you again soon. Best regards,Nick ChiaExecutive Assistant Manager

2/10 很糟糕

Cheuk Wing

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worse ever I have stayed
The worse hotel I have ever stayed. 1). Booked 2 x double bed and wasn’t available when checking in. Told me to wait 2 hours while I have a 3 yrs to look after and just wanted to settle down. Gave me one twin bedroom and told me two beds can be combined but there was a drawer and telephone in between so it was not possible. 2. Wash basin drainage was not working. Waited 45 mins for maintenance to come up. 3. Ordered room service for my maid and 3 yrs old son and requested to pay cash when I’m not around the hotel. Rooms were paid so reception did not ask for a pre-authorization when check in. Room service staff keep on harassing my maid and my 3 yrs son every 30 mins to their room even I have told them I would be back and pay at the reception. 4. Check in took 45 mins and the staff just took off without saying anything after the first 10 mins. 5. Nightmare overall experience.
於 2023 年 2 月住了 1 晚
Best regards,Nick Chia Executive Assistant Manager 於 2023年2月14日回覆
Dear Cheuk Wing,Thank you for taking the time to share the experience of your recent stay. We value and appreciate your feedback as it helps us to focus on what is important to our guests. Providing the highest level of hospitality and cleanliness are our priorities and we sincerely apologize for falling short of your expectations. To improve our services, we have shared your feedback with the relevant hotel teams to prevent similar occurrence in the future. Once again, thank you for your feedback and we hope for more opportunities to serve you again.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚
Best regards,Nick Chia Executive Assistant Manager 於 2022年12月20日回覆
Dear Sir/Mdm,Thank you for your positive rating following your recent stay at the Orchard Hotel Singapore. We trust you had a pleasant stay. We look forward to more opportunities to welcome you again soon.

10/10 有夠讚

Albert

於 2022 年 9 月住了 14 晚
Herlin Leman, Director Of Rooms 於 2022年10月18日回覆
Dear Albert,Thank you for your fantastic rating of the Orchard Hotel Singapore. We trust you had a memorable stay. We look forward to more opportunities to welcome you again soon.

2/10 很糟糕

CHELU

於 2022 年 10 月住了 2 晚
Best regards, Quam Kponton Director Of Rooms 於 2022年10月17日回覆
Dear CHELU,Thank you for your review of the Orchard Hotel Singapore. We are disappointed to hear that we did not meet your expectations. Your feedback is valuable to us. Please kindly contact us shall you wish to provide more details of your stay in order for us to further improve.Meanwhile, we hope for more opportunities to welcome you again.

8/10 不錯哦

meifeng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Perfect location, fast check in, clean room, and nice staff. Highly recommend:)
於 2022 年 9 月住了 4 晚
Quam Kponton, Director Of Rooms 於 2022年9月29日回覆
Dear meifeng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you have liked our location, hotel room and services provided by our staff.We look forward to more opportunities to welcome you again in the near future.

8/10 不錯哦

Ping Tong Tommie

於 2022 年 6 月住了 7 晚
Quam Kponton, Director of Rooms 於 2022年6月27日回覆
Dear Ping Tong Tommie, Thank you for your positive rating following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful experience. We look forward to more opportunities to welcome you again in the future.

10/10 有夠讚

Wing Ming

於 2022 年 4 月住了 6 晚
Best Regards, Director of Rooms Quam Kponton 於 2022年5月27日回覆
Dear Wei Ming, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We look forward to more opportunities to welcome you again in the near future.

8/10 不錯哦

Mei Fung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 14 晚
Warm Regards, Quam Kponton Room Division Manager 於 2022年4月4日回覆
Dear Mei Fung, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed staying with us. We look forward to more opportunities to welcome and serve you again.

10/10 有夠讚

Mei Lee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 1 晚
Warm Regards, Quam Kponton Room Division Manager 於 2022年2月3日回覆
Dear Mei Lee, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed staying with us. We look forward to more opportunities to welcome and serve you again.

10/10 有夠讚

Hsueh Tse

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
感覺太好了
服務環境真是太好的體驗 下次還會再去
於 2021 年 11 月住了 1 晚
Warm Regards, Quam Kponton Room Division Manager 於 2021年11月15日回覆
亲爱的Hsueh Tse, 非常感谢您花时间详细分享您最近在新加坡乌节酒店的体验! 我们非常高兴听到您对这次的入住体验感到满意。我们以为客人提供最真诚的关怀和舒适而自豪,所以我们感谢您让我们成为您在新加坡旅程的一部分。 再次感谢您分享您的经验。我们期待您再次的光临!

10/10 有夠讚

HanChiang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一住
服務很好,也很注重清潔。
於 2021 年 9 月住了 1 晚
温暖的问候, 前台经理, 邝鹏通 於 2021年9月16日回覆
亲爱的HanChiang,非常感谢您花时间详细分享您最近在新加坡乌节酒店的体验! 我们非常高兴听到您对这次的入住体验感到满意。我们以为客人提供最真诚的关怀和舒适而自豪,所以我们感谢您让我们成为您在新加坡旅程的一部分。 再次感谢您分享您的经验。我们期待着您的光临!

10/10 有夠讚

HanChiang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice place
This is a good hotel in a good place. The hotel crew is very hospitable and helpful. The cleanness is good. It also near the MRT and botanical park.
於 2021 年 8 月住了 14 晚
Warm regards, Quam Kponton Front Office Manager 於 2021年9月14日回覆
Dear HanChiang, Thank you for your excellent review, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had liked our location, facilities and services. Your compliment for the staff is indeed rewarding and motivating. We definitely look forward to welcoming you again, in the near future.

8/10 不錯哦

真實旅客

於 2020 年 12 月住了 1 晚
Warm regards, Quam Kponton, Front Office Manager 於 2021年1月3日回覆
Dear Anonymous, Thank you so much for your positive rating. We look forward to serving you again soon.

10/10 有夠讚

真實旅客

於 2020 年 2 月住了 3 晚
Jean-Philippe Jacopin 於 2020年2月20日回覆
Dear Guest, Thank you for your excellent rating, following your recent stay at The Orchard Hotel Singapore. We hope you had a delightful and comfortable stay. Meanwhile, we look forward to more opportunities to welcome you again, soon. Warm Regards

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地点也算方便。步行10分鐘到地鉄站 酒店房間也很新型剛重裝半年。我推介ㄧ下自助早餐。。不錯。樓下有超市。。附近有不小商塲
於 2020 年 1 月住了 3 晚
Jean-Philippe Jacopin 於 2020年2月12日回覆
Dear Guest, Your favourable review is much appreciate. We are delighted that you had liked our location, room facilities and the buffet breakfast selection. It is also our pleasure that you had liked our vicinity which includes a supermarket. Meanwhile, we will look forward to more opportunities to welcome you again. Warm Regards

4/10 不太好

Ka Long

商務旅客
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not Good
The experience was in general quite bad. The location of the hotel is right at the edge of the Orchard area so it is actually quite far from the metro station (there are bus stops outside though). The room was clean but with a strange smell ( and that is why I changed the room twice). The staff was rude and reluctant to help at first until I asked for the assistance from Hotels.com and the manager. The only good thing would actually be the buffet breakfast.
於 2020 年 2 月住了 2 晚
Jean-Philippe Jacopin 於 2020年2月12日回覆
Dear Ka Long, Thank you for your feedback. Firstly, we are glad to hear that you had enjoyed the buffet breakfast selection. We are very sorry that the initial room assigned did not meet your expectation. With regards to the staff attitude, we have investigated and counselled the associate concerned. Any inconvenience caused is much regretted. We sincerely hope that this experience will not preclude your future support. Please be assured that this does not reflect on our usual standard. And, we hope you will allow us another opportunity to regain your confidence in the Orchard Hotel Singapore Warm Regards

10/10 有夠讚

Chi wai frederick

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
第三次入住這間酒店 !
已經是第三次入住這間酒店 可能就是吃東西方便 平貴也有很多選擇 地方位置旺中帶靜 雖然酒店開業也很多年 翻身了 再加上房間空間也算大的 !新開的酒店雖然很型格 但是大多數房間空間感偏小 所以入住了三次這間酒店其中一個原因呢
於 2020 年 1 月住了 2 晚
Jean-Philippe Jacopin 於 2020年1月24日回覆
Dear Frederick, Thank you for your fantastic rating for the Orchard Hotel Singapore. And, we thank you for your loyal support. We are delighted that you had liked our location and facilities. The recently refurbished rooms are our previous standard rooms, hence smaller in size than the Premier Category located at the Claymore Wing. Perhaps you will consider this category for your next visit. Meanwhile, we will look forward to welcome you again, in not too distant future. Warm Regards

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 2 晚
Jean-Philippe Jacopin 於 2020年1月21日回覆
Dear Guest, Thank you for your excellent rating for the Orchard Hotel Singapore. We hope you had a memorable stay experience. And, we look forward to your continuous support. Warm Regards

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 2 晚
Jean-Philippe Jacopin 於 2020年1月17日回覆
Dear Guest, Thank you for your favourable rating , following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful stay experience. And, we look forward to welcome you again, when your travels bring you to Singapore.

10/10 有夠讚

Richard

於 2020 年 1 月住了 2 晚

8/10 不錯哦

LIANG WEI

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good staying experiences
Nice location, can easy to find a starbucks, restaurants and also close to shopping mall. The room is big and bed also big maybe king size, can enjoy the swimming pool, the room service food is also delicious.
於 2019 年 12 月住了 2 晚
Jean-Philippe Jacopin 於 2020年1月1日回覆
Dear Liang Wei, Your excellent rating for the Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay experience. And, we look forward to welcome you again, soon. Warm Regards

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點方便,設施整潔,服務親切。
於 2019 年 12 月住了 3 晚
Jean-Philippe Jacopin 於 2019年12月24日回覆
Dear Guest, Thank you for your favourable rating for the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. And, we look forward to more opportunities to welcome you again, in not too distant future. Warm Regards

8/10 不錯哦

Sau wai dora

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Delilah Hamid 於 2019年11月27日回覆
Dear Sau wai dora, Your excellent review rating is much appreciated. We hope you had a pleasant and comfortable stay experience. And, we will look forward to more opportunities to welcome you again, in not too distant future. Warm Regards

8/10 不錯哦

MEIN-KAI

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Delilah Hamid 於 2019年11月23日回覆
Dear MEIN-KAI, Thank you for your excellent rating, following your recent stay at the Orchard Hotel Singapore. We hope you had a delightful stay experience. And, we will look forward to more opportunities to serve you again. Warm Regards

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
Delilah Hamid 於 2019年11月12日回覆
Dear Guest, Your excellent rating for the Orchard Hotel Singapore is much appreciated. We hope you had a pleasant stay experience. And, we look forward to welcome you again, when your travels bring you to Singapore. Warm Regard

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 2 晚
Delilah Hamid 於 2019年9月22日回覆
Dear Guest, Your excellent review rating, following your recent stay at the Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay experience and, we look forward to welcome you again. Warm Regards

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 3 晚
Delilah Hamid 於 2019年9月19日回覆
Dear Guest, Thank you for your excellent review rating for the Orchard Hotel Singapore. We hope you had a delightful and memorable stay experience. It will be our pleasure to look forward to more opportunities to welcome you again, soon. Warm Regards

10/10 有夠讚

TAI LIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Delilah Hamid 於 2019年9月3日回覆
Dear TAI LIN. Thank you very much for your fantastic rating for the Orchard Hotel Singapore. We trust you had a memorable stay experience. And, we look forward to welcome you again, in not too distant future. Warm Regards

6/10 一般般

chui lin

於 2019 年 6 月住了 7 晚
Delilah Hamid 於 2019年7月10日回覆
Dear Chiu Lin, Thank you for your favourable review rating, following your recent stay at the Orchard Hotel Singapore. We hope you had a pleasant and comfortable stay. And, we look forward to your continuous support. Warm Regards

4/10 不太好

chui lin

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 5 晚
Delilah Hamid 於 2019年7月9日回覆
Dear Chui Lin, Thank you for your favourable review rating, for the Orchard Hotel Singapore. We hope you had a pleasant and comfortable stay. And, we hope for your continuous support. Warm Regards

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Delilah Hamid 於 2019年6月8日回覆
Dear Guest, Thank you for your favourable review rating, following your recent stay at the Orchard Hotel Singapore. It will be our pleasure to look forward to your continued support. Warm Regards

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 3 晚
Delilah Hamid 於 2019年6月1日回覆
Dear Guest, Thank you for your review rating for the Orchard Hotel Singapore. And, we hope you had a delightful stay. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards

8/10 不錯哦

sun ming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很優的老飯店
早餐豐盛,床很舒服
於 2019 年 5 月住了 1 晚
Delilah Hamid 於 2019年6月13日回覆
Dear Sun Ming, Thank you for your excellent review rating, for the Orchard Hotel Singapore. We are delighted that you had enjoyed the comfort of your room as well as the breakfast selection. It will be our pleasure to look forward to welcome you again, when your travels bring you to Singapore. Warm Regards

8/10 不錯哦

sun ming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很優的酒店
走到MRT Orchard 要走後面connection較方便。但烏節路不是我喜歡的地点。地点出口複雜。走錯出口,無法过馬路。但酒店本身是很優的。床舒服,早餐豐富。
於 2019 年 5 月住了 1 晚
Delilah Hamid 於 2019年6月14日回覆
Dear Sun Ming, Thank you for your positive review of the Orchard Hotel Singapore. We are delighted that you had liked our location and facilities. And, we look forward to welcome you again, in not too distant future. Warm Regards

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 3 晚
Delilah Hamid 於 2019年5月4日回覆
Dear Guest, Your excellent review rating for the Orchard Hotel Singapore is much appreciated. We hope you had a pleasant stay. And, we look forward to welcome you again, in not too distant future. Warm Regards

10/10 有夠讚

Ajit

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
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於 2024 年 4 月住了 2 晚
Nick 於 2024年4月23日回覆
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 不錯哦

KEVIN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a nice stay at this well run hotel.
於 2024 年 4 月住了 1 晚
Nick 於 2024年4月23日回覆
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 一般般

Naresh

親子旅遊
不喜歡:員工素質
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
於 2024 年 3 月住了 7 晚
Best Regards,Nick Chia Executive Assistant Manager 於 2024年4月4日回覆
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.

6/10 一般般

Ng

情侶出遊
不喜歡:設施服務
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
於 2024 年 3 月住了 2 晚
Nick 於 2024年4月7日回覆
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 不錯哦

Sin Ting Queenie

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
於 2024 年 3 月住了 5 晚
Nick 於 2024年4月7日回覆
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 有夠讚

Zeiti

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Best Regards,Nick Chia Executive Assistant Manager 於 2024年4月4日回覆
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.