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"Room was great, clean and alright no issues. View from ocean view-room balcony was beautiful Katie at the front desk was awesome, she called me and my boyfriend family. Pool was supposed to be heated but was cold, and no hot tub. Firepits wouldn’t start. Entertainment room was lame and you had to go to the front desk to be able to use anything. "

"No breakfast included and the reception staff was extremely rude unprofessional. They do need training in front desk customer service. "

"This was an exceptional experience with a top notch front desk. On top - great location and a very nice view from the higher floor rooms"

"Nice and close to the airport. Great size room. Very comfortable bed and a very clean hotel. Only issue I found is that the shower took close to 5 minutes before warm water came out. Maybe that's because it was 6AM. Anyway, not a big deal, I just left it running until it warmed up. Other than that though, staff were great. Bistro downstairs had some tasty food. Free shuttle was a bonus, but it was very busy and both there and back we had to wait for the 2nd shuttle. Overall I would definitely recommend."

"I had a amazing stay. Beautiful views on the 11th floor corner room. Clean."

"Cleanliness, safety, parking lot and friendly"

"Good"

"The hotel was very clean and organized. The staff were all incredibly helpful and polite."

"I booked this hotel for my husband, taking our son to a Laker’s game for his birthday. I knew there wasn’t much time between their flight landing and tip off, so I booked this hotel because of its convenient location. They arrived for check in and were given a key, when to room to drop bags- key didn’t work. Went down to front desk, rekeyed card, back up to room, still didn’t work. Back downstairs, told not to put key by phone- which he hadn’t- back up to room, didn’t work. Back downstairs, rekeyed….now running late to game….key worked, AND THERE WAS A COUPLE IN THE ROOM. They were assigned same room number. Back downstairs AGAIN….they have to find a new room, finally get a new room, head to game and had missed first quarter. The next morning my husband went to front desk to complain, and was given a bottle of water for the inconvenience. COMPLETELY UNACCEPTABLE"