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"The staff were all so friendly and welcoming. Our room was clean although quite basic. Breakfast was really good with a big choice available. We had a very enjoyable stay and the only reason I marked it down was due to the hotel looking tired in different areas and could do with a refresh. "

"Didn’t have breakfast as you need to book a time the night before when I came back in the evening no staff to book it with so didn’t get breakfast "

"Outdoor pool was wonderful, staff were amazing and loved the spa - such a relaxing stay, took full advantage of the room service for maximum relaxation! Will be back"

"The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia."

"All good."

"Breakfast was not available due to a change of operations."

"Everything about the hotel was lovely, parking down in the town could be an issue for some"

"Absolutely would not recommend. Awful exterior, Awful interior, Rooms disgusting, windows filthy and food awful.. stay away"

"A beautiful hotel. Our room was lovely. Staff were friendly and helpful. The ability to reserve a charging point for our EV was a lifesaver! Food here is amazing, Make sure you book a table for dinner!"