十大人氣羅伯塔飯店推薦 | 羅伯塔住宿訂房限時優惠 最低 NT$2,034 起

「Excelente todo y la recepcionista muy amable. I love chicago」

「Great stay」

「Room smelled a little bit like a dog stayed there.」

「great clean」

「Pool was not open, with no plan to reopen as of 6/26. Stray hairs found throughout room. Staff was helpful when you could find someone. Room was musty, and ice machine didnt work when tried using. Overall ok stay, pet friendly. Ac worked well.」

「Was fine for a place to sleep」

「Booked the stay for my wife for a business trip, she said it was a nice hotel!」

「I was unable to check in due to an issue with my reservation. The room was listed online at one rate, but when I arrived at the property, I was informed that a significantly higher rate would be required. The staff was unable to offer a satisfactory solution or assistance regarding the discrepancy. It also took a considerable amount of time to reach someone for help after arriving at the property. Overall, the experience was frustrating, and I was disappointed with the level of customer service...

「still breakfast, even no packed oatmeal or pastries?! BUT same price!!! Even no decaf coffee after checking with front desk; as customer, trying our best to understand, but seems Covid became such an convenience to hotels and lots of inconvenience to us! I request a partial refund for expensive these two rooms which will be very reasonable 」

「La habitación que yo tenía reservada no me la dieron me la cambiaron, cuando ingrese al habitación el aire acondicionado no servía y en recepción me dijeron que todo funcionaba hasta que les mostré una foto del cable dañado, después me cambiaron o habitación parecía todo normal hasta que encontré pequeñas cucarachas en el baño. Muy mala experiencia .」

「Room clean, facilities well maintained.」

「It wasn’t a bad stay for the 4th. Room was good. Staff were amazing. Thank yall!」

「Very good experience」

「Second time staying @ this location and it was great. Room was clean and the kids enjoyed the indoor pool」

「Do not stay here!!!. Those pictures online are false. The sheets was dirty on all the beds,the rags were fifthy. We asked for clean sheets and rags, but was told those were clean and no more wouldn't be available till the next day. There was no pool either. And the building doesn't look like the pictures.」

「The hotel was well maintained but very dated. The room wall AC blew the air across the bed which is probably not good for people with sinus problems. The staff were cordial and helpful. 」

「Good customer service. My only issue are the room dont smell good, bathroom shower not working, bathroom in general is outdated and not so clean. Carpet seem dirty. Need a lot of improvement.」

「Clean room, roomy shower. Everything was great. Had a minor issue with ac, staff took care of it right away.」