「Very kind and accommodating staff. Rooms were expectedly small but clean and well appointed. The location was great for walking to the train and sites. Would stay here again. 」
「Very kind and accommodating staff. Rooms were expectedly small but clean and well appointed. The location was great for walking to the train and sites. Would stay here again. 」
「Notre séjour a l'hôtel à était parfait. Accueil magnifique , tout le personnel était très gentil et accueillant et souriant le jour d'arrivée ainsi que tous les autres jour. Quand ont est rentré sa sentais super bon dans la chambre , la chambre était très belle et très propre et très confortable. Ont avait le bus devant l'hôtel et le centre de richmond était tout proche ont peut y aller en bus ou même a pied . Tout était parfait !」
「Notre séjour a l'hôtel à était parfait. Accueil magnifique , tout le personnel était très gentil et accueillant et souriant le jour d'arrivée ainsi que tous les autres jour. Quand ont est rentré sa sentais super bon dans la chambre , la chambre était très belle et très propre et très confortable. Ont avait le bus devant l'hôtel et le centre de richmond était tout proche ont peut y aller en bus ou même a pied . Tout était parfait !」
「I would love to emphasise the helpfulness of the staff. My payment card kept being declined and not at anypoint they made me fell uncomfortable.
We managed tonwork towards the solution. Hence I hive a top mark for my stay. Eventhough the room was on top of a busy pub, I didnt hear a word of the crowd downstairs.
The room had a fan that helped a bit with the humid night but probably next time I will choose not the single room.
Thank you for all your kindness」
「I would love to emphasise the helpfulness of the staff. My payment card kept being declined and not at anypoint they made me fell uncomfortable.
We managed tonwork towards the solution. Hence I hive a top mark for my stay. Eventhough the room was on top of a busy pub, I didnt hear a word of the crowd downstairs.
The room had a fan that helped a bit with the humid night but probably next time I will choose not the single room.
Thank you for all your kindness」
"The hotel was clean, tidy, and well-maintained. The staff were incredibly friendly and helpful, making the experience even better. Would definitely recommend!"
"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."