Find Family Hotels in Rancho Cerro Colorado

"The resort is fine. The breakfast is very good but the rest of the food was really disappointing! "

"Overall stay was great. A little noisy at times for my family with spring break parties but otherwise we enjoyed our stay. Nice amenities for family, food and drinks were good. "

"Good stay"

"Amazing stay"

"Stayed here multiple times! Always great! "

"Wifi was spotty and not reliable. Went to 3 different restaurants at 7:00pm and was told they were full for the night, had people waiting for tables. Some info at checkin about the process would have helped. First time at this property but wegave stayed next door at the adults only Location and it was much better service and wifi."

"While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation. The Highlights: The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool. We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times. Areas for Improvement: The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch. Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others. Overall: It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou"

"Long wait times for food or drinks. If they serve you at all. Beds were very stiff. Food was very good. "

"Sandos Finesterra is a lovely resort in a beautiful setting. The staff works very hard to see the property is well kept. The rooms are a little outdated and the AC wasn’t keeping the room cool, even in March. Additionally the shower didn’t drain so basic amenities were lacking."