Find Winery Hotels in Pocahontas, IL

"Clean room great stafff"

"Wasn’t able to check in. There was not an employee at hotel to check me in. I had to go to a different hotel. Most unprofessional thing i have ever experienced with a hotel! I will never stay at another Super 8 "

"Our electricity went out in the bathroom, and t.v. They tried to fix it but they couldn’t figure out what the problem came from. They put extension cord for the t.v. To a different outlet, and another extension cord for a lamp that was put into the bathroom. They did offered to put us up in another hotel, but we had family members in another room so we chose to stay at the Red Roof. Because we chose to stay they did refund our room, which was very nice of them to do so. "

"Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever experienced. Never stay here. Just beware."

"We had a really disappointing experience with Powhatan Motel. After driving 16 hours on a long road trip, we arrived around 3am expecting to check in, since the motel clearly advertises a 24-hour front desk and check-in availability after 4pm. Unfortunately, that was not the case. There was no one available at the front desk, no way to check in, and no communication whatsoever from the property. We were completely exhausted and left stranded in the middle of the night with a valid reservation. Because of this, we had no choice but to get back on the road and continue driving through the night, turning what should have been a 16-hour trip into nearly 24 hours. It was unsafe, stressful, and entirely avoidable. If a property is going to advertise a 24-hour front desk, they need to honor that commitment. At the very least, they should clearly communicate any restrictions on late-night arrivals, as many other hotels do. This level of unreliability is unacceptable, especially for travelers depending on a place to rest. Also, Expedia did not give us a refund saying that we were the ones who cancelled. Cherry on top!"

"We weren't able to check in the hotel.com reservation as the number wasn't a confirmation number. We need a complete refund as we had to pay for the entire stay at the hotel so we didn't use the reservation thru Hotel.com Sharon V Minner"