Room condition is great. The bed is comfortable and the area is large for a single bed room. Location is very convenient and the path is covered which there is not much problem when raining outside.
However, as my room is facing the train station, thus it was quite noisy until midnight. Moreover the wifi connection is poor.
The room is new and clean. But I think that could improve the blind. Somehow light can get into the room and may cause trouble if you are a kind of sleeper that is sensitive to light. And the noise insulation is a little weak.
真實旅客
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Yuen Shan
2024 年 1 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at the hotel were polite and nice. I appreciated that they made an effort to explain things to me in English.
They also sent me detailed guidelines for getting to the hotel which was very helpful. The stay at the hotel was comfortable and it was convenient to go shopping in the area. However, there was some noise from the nearby train that was a bit disturbing.
Hotel provided clear instructions to find the reception (perhaps this was in response to the people who had issues finding it - we had no problems getting from the Odawara Shinkansen platform to the Hotel reception). Friendly staff, clean modern facilities. Comfortable bed and great buffet breakfast with plenty of Japanese style foods. Rooftop footbath is excellent - very relaxing and great view. Super convenient to public transport and great base for exploring Hakone.