Hakone Yumoto Onsen Tenseien
3.5 star property

Comfortable hotel in Hakone with free parking

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May 2024

Hakone Yumoto Onsen Tenseien

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Outdoor spa tub
In-room safe, desk, laptop workspace, blackout drapes
Gift shop
Lobby

Overview of Hakone Yumoto Onsen Tenseien

8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the neighborhood

682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Popular Locationたまだれ庵1 min walk
  • Popular LocationGyokuren Shrine1 min walk
  • Popular LocationHakone Yumoto Station12 min walk
  • AirportTokyo (NRT-Narita Intl.)113 min drive
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Room options

Japanese / Western style room, Breakfast Included

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Standard Twin Room (No Bath-Room), Breakfast Included, Multiple View

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 7 Ping (23 square meters)
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Multiple View (No Bath-Room)

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 6.66 Ping (22 square meters)
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (No Bath-Room), Breakfast and Dinner Included, Multiple View

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 7 Ping (23 square meters)
  • Sleeps 2
  • 2 Twin Beds

Japanese / Western style room, Breakfast and Dinner Included

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
In-room safe
Daily housekeeping
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Similar properties

About the neighborhood

Hakone

Located in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting.

What's nearby

  • Tenzan Onsen - 13 min walk
  • Hakone Open Air Museum - 13 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Hakone Shrine - 13 min drive
  • Lake Ashi - 18 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • はつ花そば 新館 - 6 min walk
  • 日清亭本店 - 9 min walk
  • 画廊喫茶 ユトリロ - 11 min walk
  • 箱根暁庵箱根店 - 4 min walk
  • ステーキハウス吉池 - 6 min walk

About this property

Hakone Yumoto Onsen Tenseien

Hotel in the mountains
Hakone Yumoto Onsen Tenseien provides a garden and more. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an elevator
  • A 24-hour front desk and luggage storage
Room features
All 198 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Onsen Tenseien pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Yumoto Onsen Tenseien?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Yumoto Onsen Tenseien?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Yumoto Onsen Tenseien located?

Situated in the mountains, this hotel is steps from Tamadare Falls and Gyokuren Shrine. Sounji Temple and Tenzan Onsen are also within 15 minutes. Hakone Yumoto Station is 12 minutes by foot.

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 152 reviews" "
Rating 8 - Good. 59 out of 152 reviews" "
Rating 6 - Okay. 12 out of 152 reviews" "
Rating 4 - Poor. 3 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

James Chan Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018