Find Hotel with a Concierge in Northwest Chicago, IL

"Great hotel. Staff is wonderful. Newly renovated rooms. Quite area. This will be my hotel when ever i am in chicago."

"The hotel overall was quiet clean and well-appointed My problem came at the start of the trip when the shuttle bus drivers looked at my reservation and told me they did not go to this particular hotel I waited an additional 45 minutes until I was able to convince a driver that he was to take me to my hotel. Also I found out too late that the hotel could have provided me a brown bag breakfast since I was leaving so early in the morning to catch a flight and they did not offer it to me."

"Went for a birthday girlfriends weekend. The staff was friendly, the rooms were clean and provided what we needed. Our room couldve had better lighting by perhaps an extra lamp. Nice big tv, comfortable beds. The balcony was big and spacious. The buffet breakfast was very good and the overall condition of the resort was well maintained. We called for early checkin and was told we could come as ealry as noon if we wanted at no extea charge. Id assume this would normally be based off occupancy. Cons** Our room's thermostat kept making a high pitched whistling noise intermittently, BUT we called maintained they arrived quickly and fixed the problem. The elevators are very small and since we were in the North building on the 9th floor, the walk seemed so long to get back to the downstairs lobby once we got off the elevators. The indoor pool was also located in another building, so if the temps outside are frigid, youre goibg from "

"The poolside sitting area was limited & very slippery had to be extra cautious. "

"Love the bed and the room"

"Place was very nice."

"Everything was clean and the staff was very friendly and helpful!"