The front desk staff were efficient and helpful. The pool was nice - clean, good temp. First floor common areas were clean. Breakfast was decent- eggs, sausage, potatoes, make-your-own waffles, yogurt, cereal, toast, bagels, muffins, juice, tea, coffee. It looks like most areas were recently painted. Rooms are quiet - we did not hear neighbors at all.
The hallway floors could have been cleaner. We informed the front desk of pretzels scattered on the floor of the hall and they didn't quite get cleaned up. We requested fresh towels and trash removal. We got clean towels, but the used ones weren't picked up and they didn't take the trash. There weren't always pool towels available. The outside needs attention - overgrown shrubs and bushes and lots of weeds. Also, we got stuck in the elevator for about 10 minutes.