芝加哥西北區貝斯特韋斯特飯店住宿訂房

「The décor and atmosphere were great, and the room was very spacious and clean. I especially loved the shower. However, there was one small incident that left me speechless — my key card kept getting deactivated, and I had to go to the front desk three times before I could finally get into my room.」

「Some tools are broken.」

「The breakfast was adequate. Mostly little bite type muffins. The rooms were clean but thought it was strange that we had to go to front desk for towels each day and that we had to take our own trash to a location. I could see putting it out our door and someone would pick it up and empty it. If the price was discounted because of no services I could see it. It was extremely hard to get someone at the front desk. Calls went unanswered and stood at the desk for many minutes before any person...

「It was clean and the staff had really good customer service」

「The house keeping did not even sanitize the toilet. They did not flush the toilet! The bedding was dirty too. Someone’s hair was on the bedding.」