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"I was not happy with the room. I specifically chose a room with Ocean view. The photo on Expedia showed a full view. I paid more gor it. The woman at the front desk was very pleasant and told me it was a "partial" view. I told her I specifically chose full view and paid more. She said no. The room I actually paid more for was a view of the parking lot and to see the ocean I would have to hang over the balcony and look left. I didn't have time to argue and left unhappy "

"The outside looks a little dated but the rooms were clean & fairly updated. It was a little gross/disappointing that the toilet didn’t have a lid on it, it looks like a public restroom toilet. Is it the biggest deal? No. But when you’re also changing in the bathroom, it left no place for you to set anything down. If you used the back of the toilet, you ran the risk of your things falling into the toilet. It’s a little thing that I didn’t realize made such a big difference until I didn’t have one. Please consider adding toilet seats. "

"The staff was incredible. Minor room inconveniences (low water pressure and loose bathroom door) but overall very nice and great location!"

"Yes"

"Elevator wasn’t working. Paid for parking and was not able to park because it was full. Missed gatherings because we had to circle to park. We literally had to go miles away to wait for a parking spot.That cost us undue time. I was there for the funeral of my father and the things we had planned was delayed because of unexpected delays. My TV was not working. It was fixed the last day I was there. It was one of the worst stays. If they knew the elevator was out of order they should have limited the amount of people who could check in. The delays at the elevator were awful. The rug outside my door is an accident waiting to happen because there was a lump in the carpet. I had to make sure I didn’t trip. There are many places in the hotel with lumps in the carpet."

"Queen size sheets on a king size bed...needed multiple blankets because they were thin...needed 6 pillows ( also thin) to do the job of 2 pillows. I dont feel paying guests should have to pay $22/ a day just to park in their garage...they take your parking out of the $250 incidental fee upon checking out...blamed it on Expedia not giving me that info before my stay. Im glad im home because the springs in the bed were so loud every time you set down on it / uncomfortable. But hey; good ocean view and housekeepers were so nice...THEY NEED A RAISE!"

"Love this hotel. Stay there often, however mosr likely not anymore. I am physically disabled. I have delt with there being on no type of ramps, etc for walkers or mobility scooters, relying on my husband to help me walk. Especially up and down stairs. Now, smoking is only in designated areas. Thats even more stairs. I understand no smoking in rooms. I even get no smoking in pool area. But no where on property except fot that area??? I can not physically do it.Final straw in a completely unfriendly environmeny for those of us physically disabled."

"Friendly Staff "

"NA"