十大人氣紐波特紐斯飯店推薦 | 紐波特紐斯住宿訂房限時優惠 最低 NT$1,828 起

「Very good」

「The HVAC controls were confusing- they n the wall or at the unit?」

「Air conditioning wirked properly」

「Room was comfortable just no hooks for towels on the back of bathroom door. 」

「The breakfast was really good」

「Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. 」

「1. The switch between faucet and shower head is broken. The faucet in the shower tube is leakage. 2. The water from shower head is very small. 3. Great lobby and servants.」

「Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

「The staff is so helpful and friendly! The rooms are clean.」

「No wifi, tv cable had two channels, staff was disinterested. Won’t book again. 」

「There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. 」

「In the bathroom of my room, there was mold growing around the shower. I have photos if you’d like to see them. The sink was dirty upon my arrival. When brought up to the staff, they said they were aware and have previously submitted it to management. The room was dusty and had not been properly cleaned in a while. 」