Terribly stay experience. Room is very small for two queen size bed. Hotel quality is not as stated as 5 stars. Staff very unfriendly except the door men and the staff when I checked out. I realize NYC just experienced electricity black out and it’s understandable some malfunction but when the lifts are not working the hotel staff totally don’t care about how consumers feel, they don’t try to solve it but just avoiding answering our questions. There were times I try to call hotel staff but never anyone answer the phone. Also they unbelievable charge you over 50$ per person per night just for the facility I can use, water I can drink? It’s like robbery. Never will I come to stay here again
Ching Chien
於 2019 年 7 月住了 7 晚
10/10 有夠讚
Anita
2019 年 7 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置很棒去哪都方便
早餐與晚餐點心很豐富⋯但戶外窗隔音設備不好常常聽到警鳴聲響
Anita
於 2019 年 7 月住了 5 晚
10/10 有夠讚
Yung,tw
2019 年 1 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
with light free dinner that is very good. Breakfirst is not good.
Location is good. near Central park
Yung
於 2019 年 1 月住了 1 晚
10/10 有夠讚
Gulai
2018 年 8 月 21 日
很不错
很干净很舒服
Gulai
於 2018 年 8 月住了 1 晚
4/10 不太好
Joanel Lucia
家庭旅遊
2025 年 7 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
They don’t have a wheelchair to help If Somebody need any asistance . We have a problem in the bathroon and they didn’t solve until the next day . The food is not good as it was before . In general westhouse is not westhouse anymore .
Joanel Lucia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Robert
2025 年 7 月 15 日
Robert
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Susan
團體旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent service and friendly staff. Loved the daily breakfast spread and happy hour snack options.
Susan
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Gerald W
情侶出遊, 家庭旅遊
2025 年 7 月 6 日
喜歡:設施服務
Excellent hotel great staff
Gerald W
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff honestly makes you feel wanted. The free breakfast, and snacks and wine in the private parlor are just so indulgent and relaxing.
Jennifer
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Alberto
2025 年 6 月 27 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They asked me 55 euro per night on top of what already paid. Never mentioned before
Alberto
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Rodrigo Fernández
2025 年 6 月 25 日
Rodrigo Fernández
於 2025 年 6 月住了 1 晚
6/10 一般般
Sarah
2025 年 6 月 12 日
不喜歡:整潔度和設施服務
Sarah
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jule
2025 年 6 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jule
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Florian
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Schönes Hotel mit guter Lage nur wenige Blocks vom Central Park entfernt. U-Bahn Station direkt vor dem Hotel. Sehr freundliches und hilfreiches Personal. Die Resort-Fee von 55 $ pro Person und Tag decken das reichliche und abwechslungsreiche Frühstück sowie am Abend die kleinen Speisen sowie Wein, Bier und Prosecco.
Florian
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Laura,OZARK
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice hotel! I'd have to say that the best part is the staff, from the front desk people to the breakfast and dinner staff. Everyone was so nice and professional. the only negative was that after traveling all day, I got to the hotel and they did not have a room for me even though I made my reservation months in advance, I had to go to a "not so nice" hotel for the first night then took several hours the next day to get into a room. Thanks to Nick at the front desk who took care of everything for me, made sure to waive the resort fees and finally got me settled in. hotel is close to EVERYTHING! I felt safe in the hotel and when out walking (being a single female) the food provided from breakfast and in the evening was veery good and plentiful. Cocktails in the evening was also nice. I'd stay again
Laura
於 2025 年 6 月住了 4 晚
6/10 一般般
Robert
家庭旅遊, 親子旅遊
2025 年 6 月 1 日
喜歡:整潔度
The hotel lobby is nice and the rooms are standard NYC size. But the A/C in the room was terrible. The room was hot our entire stay.
Robert
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kumar
商務旅客
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
Kumar
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Grant
2025 年 5 月 25 日
Grant
於 2025 年 5 月住了 5 晚
2/10 很糟糕
eungjin
情侶出遊, 商務旅客
2025 年 5 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
I travel a lot for business and this is the first time I have ever stayed in a hotel that smelled and overcharged like this. Just because it is an old hotel doesn't mean it has to smell moldy and dirty. However, the hotel manager proudly told me that this hotel smelled because it was old. She didn't even apologize. This hotel charges a resort fee of $50 per person per day. There are many clean hotels nearby for much better prices. I will never stay here again.
eungjin
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Narinder
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awsome location and very friendly staff from from counter to house keeping.
Narinder
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Adrien
情侶出遊
2025 年 5 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super hôtel, trop bien placé.
Par contre attention aux taxes à bien anticiper. 55 par personne par nuit + taxes de séjour.
Pour 5 nuits nous en avons eu pour 631 dollars de taxes en plus.