I don't review much, but this one deserved it. Pros: Some of the night staff were very kind and the rooms were attractive. Cons: 1) Location - this hotel seems to be on the edge of a gentrified area. There are some good restaurants, but I definitely did not feel safe walking at night. Also, it is located in the Lower East Side. Prepare for a 20-30 minute subway ride one-way or an expensive Uber ride to see any of the main tourist attractions. 2) Noise - there is quite a bit of street noise because of the local bars. During the day there was a lot of construction noise which was very loud. 3) Cleanliness- first day the room was great and very clean. Second day they didn't clean the room despite their policy and I had to request towels and.my trash removed. Third day, I specifically requested the room be serviced and they did, but sprayed some awful deoderizer all over the bedding, which was very strange. It was a horrid, super cheap-smelling musk scent. It was so strong that I asked late at night to change rooms. They had one other room and it had the same scent and all the pillows smelled like old hair. I also woke up with a breakout on my face which I haven't had in 20 years. So I checked out early. My guess is they have some excellent cleaning staff and some cleaning staff that clearly cut corners. 4) Management was not honest. They promised a refund for the one night that I checked out early for all the hassle, but it never showed up. I would just recommend another hotel.
