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The Mansfield Hotel

2.0 star property
Travelers warm up by a crackling fire each morning before enjoying a complimentary breakfast and heading out to explore New York City's most famous attractions

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The Mansfield Hotel sits just steps from Bryant Park, welcoming guests with its inviting lobby fireplace. Visitors can maintain their workout routines in the 24-hour fitness center or find a quiet moment with a book in the hotel's library.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 45 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

How much is parking?

Self parking is available for USD 40 per day. Valet parking is available for USD 45 per day.

What time is check-in at The Mansfield Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Mansfield Hotel?

Check-out is at 11 AM.

Where is The Mansfield Hotel located?

Located in Manhattan, this boutique hotel is within a 5-minute walk of Fred F. French Building and Bryant Park. Town Hall and Diamond District are also within 10 minutes. 5 Av Station (W. 42nd St.) and Grand Central - 42 St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

9.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

Verified

6/10 Okay

Hector

Liked: Cleanliness
A excepción del conserje Robert.. los demás integrantes del equipo fueron absolutamente indiferentes. El desayuno pésimo, deberían tener variedad. Requerí ayuda en depositar un money order en mi ausencia pero obtuve un no rotundo.
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

Barbara

Disliked: Staff & service, property conditions & facilities

NY at height of Coronaviris

We were on the 7th, top floor. There were two stairways that were open and a very narrow passage to get around them to the rest of floor. Hallways were all narrow. Bottled water was available, but you had to ask for it as well as washcloths. It seems like the expected was minimal. The location was very good and walkable.
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Room lighting terrible. No hand towels provided. No mirror in room except in bathroom. Expected some charm from the era the hotel was built, but no charm except in library which was used as breakfast room.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was professional and the hotel was centrally located, however, the rooms could use an upgrade, specifically the air conditioning unit, toilet, and ambient lighting.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Probably good for younger travelers, but not good for older ones..stairs to climb to get into hotel, tiny bathroom with marble step to get into (two black and blue evties to show for it), climb over bathtub to get into the shower, and no grab bars.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Céline Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mansfield is charming and is staff wonderful. The location is also very practical, close to the Grand central station, mid town. I only regret that the included breakfast wasn't very consistent.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointed with this hotel. It took about 30 minutes to check in, rooms are extremely small and the photos on Hotels.com are misleading. Beware that the breakfast is nothing more than bad coffee and stale pastries.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for the Price!

Great location for the price. Rooms were neat and clean. Staff was friendly and helpful. Will not hesitate to stay here again.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
L emplacement de l hôtel est vraiment excellent Situé entre Times square et la 5ème avenue Métro à deux pas Super quartier Petit déjeuner nul .... dommage
Stayed 6 nights in Feb 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very quaint and clean. Room was very warm and a bit noisy from other guests.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Clean and comfortable. A very nice and affordable hotel close to Time Square. Simple amenities like 24 hour coffee and tea plus a modest fitness center.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

A chilly night in midtown..

Upon arrival everything was good. Location is great, staff was welcoming, check in was easy, the room was very clean and perfect for an overnight stay in the city. When we returned in the evening the room was very cold! There is no way to control the heat in the room. The front desk explained that the building uses a boiler system and the boiler sometimes shuts off but that it would be on again soon. They offered extra blankets which we accepted. This did not worry me so much since we live in a building with the same system. The problem was that the room never warmed up!! So either the heat never came on again or it was on and they didn’t have it on high enough. We were very cold and didn’t sleep well. I live in a building with same system but much bigger than the hotel and it is heated very well, there is no reason for the room to be so cold. Other than that the stay would have been perfect.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old property, Coffee machine was not working, poor breakfast, the room was extremely hot, I try to put the heat down ,but didn’t work .Staff was ok !!!! The hotel is close time square and 5th Avenue.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
The website was definitely misleading. The rooms are tiny and did not state restaurant was under renovation. The bathrooms were only equipped with 2 bath towels and 1 hand towel. You have to call for washcloths every day. The housekeeper is not allowed to give it to you. The 24-hour coffee that was supposed to be available was inoperable both days we were there. No alternative solution provided. Horrible valet service! It took 1.5 hours to deliver our vehicle. Front desk customer service minimal. Rick, who indicated he was the manager, was rude and lied to us several times when asked about the status of our vehicle. Otherwise, the bellhop, security and cleaning personnel were professional.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small, no windows to the outside. No hooks to hang coats. Breakfast offered in lounge was vey disappointing. Positives: good location and clean.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
Small room, no closet. Had to change room. Property was old. Parking was inconvenienced
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The "go to place" to stay when in New York City

Giving kudos to night manager Rick, super nice guy and very helpful. Was having trouble with the television in my room and because the hotel was under going a new cable system, he placed me in a new room in seconds. Super friendly place that I always consider when I stay in the city. My fourth visit to The Mansfield, my go to to place!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Midtown Location

We had a lovely stay at the Mansfield. The staff was friendly and attentive.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
I had no hot water for a shower in the am and when I called they didn’t offer later checkout. The manager was rude when checking out. He said they were having trouble with their boiler which was not my problem. I asked about late checkout and he said I should have called front desk back. I asked!!!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints 😊

My daughters and I arrived for a 1 night stay, and check in was seamless. They gave us time to get into our room before coming back down to decide if we would valet or self park. The staff was very friendly. The room was very clean and had everything we needed.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, I had an amazing experience.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old building and the history of it. Bathroom was a bit tight, would have liked a hook to hang a towel or robe on.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the old-fashioned style of the hotel, but my room was cold, the water was cold and there was a lot of noise outside the ac. The tv barely worked.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up.

Nice, well kept clean hotel with friendly and helpful staff.
Stayed 2 nights in Jan 2020