十大人氣新富蘭克林飯店推薦 | 新富蘭克林住宿訂房限時優惠 最低 NT$1,787 起

「There was no cold water. Someone was supposed to reach out to me after my stay and I never heard from anyone. 」

「None」

「The water in hot tub was not warm enough. The bed is too high for someone that is 5 feet tall.」

「Very good. Stuffs are nice and friendly 」

「This hotel meets all your needs and provides a very comfortable stay!」

「I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant」

「It was so dirty that staff apologized and offered refund.」

「I loved how qiute its was. The staff was friendly I really like the bulletin boards by the elevators. Showing you different types of things to do around the area.」

「First off, the hotel was under construction(this was never mentioned on the website or Expedia). This included the POOL AND THE GYM! The pool and hot tub were high on our list, so this was a huge let down. Again this was never mentioned. The room was dusty, the furniture archaic, and the lighting was so terrible in the living area of the suite(yes I paid way extra!), all you could do was watch TV. I couldn’t use the couch because it sunk down into a V in the middle! Breakfast was not included in...

「Rooms clean, friendly staff, casino kinda tight but what one isn’t.. all all pretty good experiences would recommend.」

「Nice hotel. The welcoming clerk was fantastic. Check in has never gone so smoothly. Superb breakfast.」

「Pool or hot hub didn’t work staff was rude to my kids there was roaches and bed bugs 」

「Quiet, comfortable. 」

「Nothing fancy, but perfectly adequate! Grounds and rooms were clean and well-kept and staff was friendly. Beds were a bit firm for our preference, but not horribly so. However, there weren’t any blankets on the beds—just the flat sheets and the bedspread. It took a little trial-and-error to get the temp just right for sleeping w/out having a blanket, but we figured it out! “Breakfast” options were very limited, but luckily on this trip, we weren’t planning to eat at the hotel anyway. Worst...