馬維爾動物園 (SOU) 附近飯店 | 熱門住宿限時優惠 NT$2,194 起

「Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress.」

「Good: The decoration of the room is cozy and in good classic style There is a bar on the ground floor which is good Staff are nice and friendly Bad: Strong smell in the bathroom which is disgusting, we think that comes from the eroding wood The water boiler is not clean and there is even water remain inside Being asked for the room key after check out but believe their staff mixed things up (Wrong number tag on the key)」

「Everything 」

「There are a lot of stains on the breakfast utensils.」

「My friend and I enjoyed our stay although due to staff illness our treatment times were moved and one if mine was not available and I have not yet received an email confirming the £79.00 I paid for a treatment as credit as this could not be accommodated on the day. This was discussed at the spa reception. 」

「 I normally refrain from negative comments but ... Parking is a nightmare experience - front car park was with difficult to find and then full ... After spending almost another hour parking at backdoor car park with proper payment of parking fees, you then receive a 100 pound parking ticket erroneously in the middle of night one week later !! 」

「All staff members were very helpful it was okay I think they should offer something like poached eggs or something I would rate the breakfast as a 3 star 」

「Quite pleased with service all around. I checked in early and there was a fee but not what other hotels in area are charging. No food available until 5:00pm. That’s when restaurant opens. Food choices were good for evening meals 」

「Overall the property needs updating, it was very clean when you consider that it does need a lot of work doing to fetch it up to a good standard. However good value for money and comfy beds.」

「Little gem tucked away in a nice little town. Andrew and Steph were great hosts and the food was amazing 」

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