The Potter's Heron - A Heartwood Inn

Property class: 4

Choose dates to view prices

Take advantage of a terrace, a garden, and a bar at The Potter's Heron - A Heartwood Inn. The on-site restaurant, Potters Heron, features British cuisine. In addition to a business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is NT$3,781
NT$4,536 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room

8.6 out of 10
Excellent
(21 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Room

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Snug

A hotel room with a bed, two bedside lamps, a nightstand, and a door with a number.

Snug

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

A bedroom with a large bed, a smaller bed, a wooden wardrobe, a nightstand, a lamp, and a mirror.

Comfy

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Really Comfy

A bedroom with two beds, a desk, and an air conditioning unit.

Really Comfy

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Fancy

A neatly arranged hotel room with a bed, pillows, a nightstand, a lamp, and a chair.

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe

A hotel room with a bed, a sofa, a chair, a table, and a desk with a lamp.

Luxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Really Comfy Accessible

A bedroom with two beds, wooden flooring, and framed pictures on the wall.

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Interconnecting Really Comfy, Fancy

A hotel room with a bed, a chair, a small table, and a nightstand.

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Romsey is home to The Potter's Heron - A Heartwood Inn. Paultons Family Theme Park - Home of Peppa Pig World is a popular attraction and the area's natural beauty can be seen at New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's happening at Silverlake Stadium or Civic Centre. Visit our Romsey travel guide
Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • A giraffe enclosure with a wooden viewing platform and a building with giraffe murals.
    Marwell Zoo
    12 min drive - 12.8 km
  • A historic cathedral with tall spires and large stained glass windows.
    Winchester Cathedral
    15 min drive - 13.3 km
  • A serene forest with a calm river reflecting the trees.
    New Forest National Park
    19 min drive - 18.4 km
  • Valley Park
    3 min drive - 2.7 km
  • Winchester Christmas Market
    16 min drive - 13.6 km

Getting around

  • Eastleigh Chandlers Ford Station
    6 min drive
  • Southampton (SOU)
    19 min drive

Restaurants

  • Costa Coffee
    8 min drive
  • Bay Leaves Larder
    4 min drive
  • The Chilworth Arms
    8 min drive
  • Bedes Lea
    7 min drive
  • The Otter
    6 min drive

About this property

The Potter's Heron - A Heartwood Inn

  • Upscale hotel
  • A terrace, a garden, and a bar are just a few of the amenities provided at The Potter's Heron - A Heartwood Inn. The on-site restaurant, Potters Heron, features British cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a business center are available to all guests.
  • You'll also find perks like:
    • Free self parking
    • Full breakfast (surcharge), 6 meeting rooms, and a nature reserve
    • A 24-hour front desk and coworking spaces
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All 58 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Showers, hair dryers, and toilet paper
    • Plasma TVs with digital channels
    • Balconies or patios, electric kettles, and heating

Similar properties

A building named "The Mortimer Arms" with outdoor seating and a garden area.
The Mortimer Arms
Romsey
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 332 reviews
The price is NT$3,224
NT$3,869 total
includes taxes & fees
Nov 2 - Nov 3
The Mortimer Arms
Compare similar properties

Frequently asked questions

Is The Potter's Heron - A Heartwood Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Potter's Heron - A Heartwood Inn?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Potter's Heron - A Heartwood Inn on 2026/10/25 start from NT$3,781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Potter's Heron - A Heartwood Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Potter's Heron - A Heartwood Inn?

Check-out is at 11 AM.

Where is The Potter's Heron - A Heartwood Inn located?

Situated in Romsey, this hotel is 2.2 mi (3.5 km) from River Test and 2.6 mi (4.2 km) from Sir Harold Hillier Gardens. Plaza Theatre and Dunwood Manor Golf Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Potter's Heron - A Heartwood Inn Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good stop for a couple of days to acclimatize after air travel before starting our southern England tour.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms and very friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect blend of family-friendly and chic. Felt like a treat and the restaurant food was so fresh and delicious. All the little touches were so well received. Will definitely stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far exceeded expectations in every way. Would love to stay (and eat!) again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean and quiet hotel - would recommend wholeheartedly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room nice treat left in our room on arrival, staff very friendly and helpful. Breakfast cooked to order and hotel very spacious very beautiful hotel. Enjoyed our time with you many thanks
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully and recently renovated property with luxurious rooms, loads of nice details and small touches. Breakfast was good, dinner a bit hit and miss. Interesting menu and generally tasty but at £95 for two (without alcohol) it didn’t always meet expectations and a couple of dishes were a let down. Would happily revisit the chain for bed and breakfast.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem with Netflix & Google cast which was raised with the team & by the next day it was all up & running. Great rooms, good food & amazing team. Highly recommend
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and restaurant facilities. Room was comfy and new. Food was very good and well priced. We would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with superb eclectic styling throughout. Powerful, hot shower, big TV and very comfy beds. Staff was very helpful and added two cots for us with extra bedding and towels for the little ones. High chairs, extra plates and cutlery provided for dinner and breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The new deco is really pleasant. The rooms are very nice and hotel is sophisticated overall. Hope to be coming back soon!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous decor, friendly staff, beautiful location, excellent food and comfy beds. Look forward to coming back. Special mention to Rita for whom nothing was too much to ask. Thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, the little arrival chocolates are Devine & a lovely touch. As is the welcome postcard. It’s these little things that make it a home from home, lovely beds, great food - nespresso machine & illy coffee. Pure class, highly recommend. I never give 5 stars, but here we are. Staff were superb on arrival, helped settle me in & made to feel welcome.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night, we didn't eat or drink as we were going out to a party nearby, but the pub/restaurant looked nice and was quite busy. Despite how busy it was, the room was lovely and quiet and was nice and well presented with working air-conditioning. There were nice extra touches, like a heated towel rail, complimentary toiletries, tea, coffee, bottled water and nibbles plus a DAB radio. The bed was comfortable but sadly the double was only a 4'6" rather than the more usual 5' you find in the chain hotels, and since my husband is quite a broad, tall man it was really too small for us to sleep well. The ensuite shower room was lovely with high spec fixtures and fittings and the shower was excellent. There was plenty of free parking space too.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good. No complaints. Could vary the menu a little bit food always tasty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a gem! This place is 10/10! Spot on for everything. An unforgettable stay. I can’t wait to return.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel in the world
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel which was like the Tardis. Was nice to receive a room upgrade on arrival. Staff were all brilliant the food was very good both at dinner and breakfast. Would definitely return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.
Stayed 2 nights in May 2026