十大人氣馬塞勒斯飯店推薦 | 馬塞勒斯住宿訂房限時優惠 最低 NT$1,900 起

「Hello, I hope you're doing well. I'm writing to request compensation for the issues we experienced during our recent stay. We were first assigned room 216, and upon entering, we found someone already sleeping inside. This was an uncomfortable and concerning situation, especially since it resulted from being given the wrong room. We were then moved to room 222, which unfortunately had additional problems. The room had a strong humid odor, and there was not enough toilet paper provided. Given the...

「Beds very uncomfortable no coffee maker no microwave. Could use taller stool in bathroom just terrible. Would not stay there again」

「Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

「Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.」

「Room was clean」

「Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well...

「Nothing for breakfast except coffee. Door on room did not fit well, allowing visible cracks that showed hallway. Sure seems like someone is living there as the food odors were very strong (and not good) at the same time each night. Check-in took too long, and check-out was even longer. People hanging around lobby during check-out made it very strange and the clerk said nothing so I assume they were related. I will NOT stay at this hotel again.」

「good」

「Staff issue with women Gail but other then her Misinformation, miscommunication, & unprofessionalism which made me and my family very uncomfortable but other then that we enjoyed our stay Nice continental breakfast」

「Very friendly staff. Clean room and easy parking」

「It was alright lil outdated」

「good」

「Kids ran up n down the hallway yelling n carrying on til 10:30 pm. Parents were nowhere in sight. Otherwise place was good」

「Great place and very helpful staff」

「Was very accommodating ‼️」

「Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.」

「Friendly and helpful staff. No elevator so if you pack heavy stuff ask for a first floor room. Work out equipment in the same room as ice machine.」