Find hotels in Prestonia, Louisville

"Breakfast was great. Lady at the desk was okay but lacked professional and didn’t seem like she wanted to even be there. There was also containers of hot food sitting at the check in counter it was weird and smelled awful. If you have a family I don’t recommend staying in the room with one bed and a sofa bed. The sofa bed has stains on it and there were no sheets or pillows for the two kids we mentioned ahead of time would be with us. We called down to the front desk and they said we had to come get them ourselves. After a long drive and being there at night we were just ready to get to bed. The whole place smelled musty and of mold. The lighting in the hotel room was awful and some of the light switches didn’t go to anything we could find. There was mention of a big bath tub but there was no mention that the bathroom was in the living room, not in the bathroom. How weird would that be, just think about it. Besides, it was dirty and the plumbing was absolutely terrible you could not even flush. The pillows and what they call a blanket were the most poor quality and comfort I’ve ever seen and super thin. Breakfast was probably the best part of the whole stay and all I had was bacon. "

"Close to airport. Restaurant/bar was really good. "

"Front desk staff was very friendly!! So nice to walk into a hotel and be greeted by people who seem to enjoy their job. They offered but great restaurants to try and fun things to do, that were close by. Room was very clean and the whole hotel was in excellent condition. Thank you for a great stay."

"There were dark hairs in the shower and on the bed spread- which was gross. The 3rd floor stunk like BO. We’ve stayed there before. Seems they need to do a hair check on bedding and showers. "

"Staff was incredibly rude and unknowledgeable. "

"Clean room, friendly staff. Outside isn’t great, litter. But everything else was very nice."

"Very clean, great staff, close to activities and delicious food. Highly recommend!"

"Nice hotel but not easy to deal with. Charge HIGH prices to park and you have to use their parking no option. NO access direct to hotel from parking garage have yo use parking elevator to go back to street level then around building to desk and inside elevators for rooms. When you check in they tie up your cc for 200 for what they call added expensive. ??? Checked out almost 12 hours ago and still have my money on hold "

"All good but ice makers on 2 floors not working "