大廳

歐姆尼飯店的評分

4.5 out of 5
歐姆尼飯店
251 S Olive St, Los Angeles, CA

評論

9.0

太棒了

10 分,有夠讚;1853 則評論中有 1265 則" "
8 分,不錯哦;1853 則評論中有 342 則" "
6 分,一般般;1853 則評論中有 113 則" "
4 分,不太好;1853 則評論中有 65 則" "
2 分,很糟糕;1853 則評論中有 68 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Tsz Yeung

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
GOOD SERVICE, CLEANING AND QUITE. I CAN ENJOY THE STAY I WILL BE BACK
於 2023 年 9 月住了 6 晚
Robbie Nasser, General Manager 於 2023年9月18日回覆
Thank you for giving us the opportunity to serve you. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

10/10 有夠讚

Haotian

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice service
於 2023 年 8 月住了 4 晚

10/10 有夠讚

xiaolei

於 2023 年 7 月住了 4 晚

10/10 有夠讚

Chun

於 2022 年 6 月住了 3 晚

8/10 不錯哦

LEE-CHUAN

於 2022 年 6 月住了 3 晚

10/10 有夠讚

Willa

於 2022 年 3 月住了 2 晚

10/10 有夠讚

Ricardo

Great stay
於 2024 年 3 月住了 4 晚

10/10 有夠讚

James

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me and my wife love the Omni. It’s always great service there from valet to housekeeping. Plus we love the grand central market is only minutes walking. Definitely 5 stars in every aspect!
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Vanessa K.

情侶出遊, 商務旅客
不喜歡:整潔度和員工素質
Car got broken into on the same street parking, bathroom was nasty tub had someone’s blood still in it, fridge was leaking water, and old dirty cleaning rags left on bathroom floor. I left early.
於 2024 年 3 月住了 2 晚
Robbie Nasser, General Manager 於 2024年3月25日回覆
Thank you for bringing this to our attention. We are truly sorry to hear about your stay with us. It sounds like a very frustrating experience, which does not meet our standards of providing our guests with a home away from home. Please rest assure that our team will look into the issues you encountered, and address them accordingly. Since we are not able to patrol the streets, we suggest that our guests park their vehicles on property with us. Again, this is not the typical service we are known for. We hope to have another opportunity in the future to provide you with a more memorable experience.

10/10 有夠讚

David

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Robert,Mountlake Terrace

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for getting to different areas aound LA. The bar was nice, and the staff was great!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Ashley

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The entire staff was amazing especially the doormen!! Thank you for helping make me and my daughters Spring Break one for the books!!
於 2024 年 3 月住了 3 晚

10/10 有夠讚

fatima

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Ashleigh

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Shakeyta

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent Staff and service
於 2024 年 3 月住了 3 晚

6/10 一般般

Jorge

喜歡:整潔度和員工素質
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Lori

團體旅遊
The Cafe left a lot to be desired. Very poor service it food was good. At breakfast we had to go get coffee pot and serve ourselves after waiting 15 mins - asked for water 3 x over 45 minutes and left with never getting it.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Juan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The best hotel will be staying on Omni hotels where ever I go keep up the good service
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Gianni

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel and room were beautiful. I didn’t like however that there was no fan in the restroom, nothing terrible. You have to park your vehicle at the parking garage next door and elevator is connected to the hotel. Paid $45 for each day. Valet is available with hotel for $55 I believe. Restaurant was gorgeous but we were told outside seating has been closed for a few weeks which was a bummer since we had great weather during our stay. Food was delicious and had live pianist singing for entertainment. Food was pricey but I’d say worth it. Shrimp Ceviche was $20 but came with a lot of full shrimp. Highly recommend the banana pudding crème brûlée. Every employee we spoke too was very nice and helpful. I’d definitely stay there again.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Anisha

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My girls and I came to LA and the Omni was very welcoming and convenient location! Staff was very attentive and the room was clean! I would stay at the Omni again
於 2024 年 3 月住了 2 晚

6/10 一般般

Alexandra

商務旅客
喜歡:員工素質和設施服務
不喜歡:整潔度
Close to Grand Central market which is a plus. Saff were friendly. Bathroom was filthy. Bathtub had not been cleaned as evidenced by hair and dirt in the tub. Water also drained slow from the bathroom so you will take a shower in a puddle of water.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

shedrick

喜歡:整潔度、員工素質和住宿環境和硬體
Perfection! Staff was friendly and helpful. Rooms cleaned daily and service was on point!
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Jennie

喜歡:整潔度、員工素質和住宿環境和硬體
This place is perfect except it’s in downtown LA and everything that comes with downtown LA.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Lauren

情侶出遊
喜歡:整潔度、員工素質和設施服務
Great service of staff but definitely an older hotel that needs to be upgraded
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Tara

家庭旅遊
喜歡:設施服務
Great place!
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Rodney

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice Hotel. Staff were friendly and helpful.
於 2024 年 3 月住了 3 晚
Robbie Nasser, General Manager 於 2024年3月12日回覆
Thank you for your acknowledgment of all the hard work and commitment by our associates! We all look forward to serving you again soon.

10/10 有夠讚

Namrita

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean and hospitable staff. Close to crypto arena and restaurants. Would highly recommend.
於 2024 年 3 月住了 4 晚
Robbie Nasser, General Manager 於 2024年3月12日回覆
We are pleased to hear you enjoyed your visit with us, and that we could provide you a home away from home. We hope to welcome you back soon.

10/10 有夠讚

Andrea

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customers service
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In all of my families travel this would rank in the top 5. This hotel is just incredible from the first step into the hotel to the last. Would highly recommend. It’s totally worth the money.
於 2024 年 3 月住了 2 晚
Robbie Nasser, General Manager 於 2024年3月12日回覆
Thank you for an exceptional review! We are thrilled you had such a fabulous stay. We look forward to serving you again soon.

10/10 有夠讚

Gregory

情侶出遊
喜歡:住宿環境和硬體
Rooms were nice and the staff were attentive and helpful. Love having a robe! Only recommendation would be to have a better, stronger coffee for the rooms.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Desiree Elaina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is so friendly and helpful.
於 2024 年 3 月住了 2 晚
Robbie Nasser, General Manager 於 2024年3月12日回覆
We sincerely appreciate your recognition of the dedication and effort put in by our team members. Your kind words will be shared with them. We look forward to the opportunity to serve you again in the future.

10/10 有夠讚

valeria

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

6/10 一般般

Judith Van

喜歡:員工素質和設施服務
不喜歡:整潔度
Great location but there were cockroaches in my bathroom. I told the front desk but no one offered for me to change rooms or even called me back
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Delian,los Angeles

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice at the lobby
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Esteban Guadalupe

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Aside form parking. Place and staff are great.
於 2024 年 3 月住了 3 晚
Robbie Nasser, General Manager 於 2024年3月7日回覆
Thank you for staying with us, and for recognizing all the hard work by our team! We look forward to serving you again soon.

10/10 有夠讚

Brianna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t like the area the city is so complicated but if you know your way it’s a good hotel to stay at. Views are nice
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Bianca

家庭旅遊
As always excellent service! This was our second time at this hotel
於 2024 年 3 月住了 1 晚
Sincerely, Robbie Nasser, General Manager 於 2024年3月4日回覆
We appreciate your loyalty to us! We take pride in our service to our guests, so we are grateful to hear we are doing an excellent job. Thank you again, and we look forward to serving you soon!

10/10 有夠讚

jose

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Mark

喜歡:整潔度
於 2024 年 2 月住了 2 晚

6/10 一般般

Eugene

商務旅客
喜歡:員工素質
The hotels used differs in the common areas. I became sick. Also the staff was kind but the property and room is dated and carpets need to be replaced.
於 2024 年 2 月住了 3 晚

6/10 一般般

Nicole

喜歡:員工素質
We enjoyed staying in Omni hotel.
於 2024 年 1 月住了 3 晚
Robbie Nasser, General Manager 於 2024年2月27日回覆
Thank you! We appreciate knowing we could provide you with a memorable stay. We look forward to serving you again soon.

10/10 有夠讚

Tsun-Liang,Plano

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room is clean and staffs are nice.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

eve

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Oscar the driver is an amazing person! Treated us with care and kindness.
於 2024 年 2 月住了 2 晚
Robbie Nasser, General Manager 於 2024年2月20日回覆
Thank you for your recognition of all the hard work by Oscar! He is a great asset to our hotel, and we are pleased to hear he helped to make your stay a memorable one. We look forward to welcoming you back soon.

8/10 不錯哦

Naushad,Tempe

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
settings - Decoratives
於 2024 年 2 月住了 4 晚

6/10 一般般

Deirdre

情侶出遊
My husband and I stay at the property for three days. And on the last night! Human waste came up through the plumbing in the bath tub! We were truly disgusted and disappointed! The staff attempted to correct the issue unfortunately I can’t unsee what I saw.
於 2024 年 2 月住了 3 晚
Robbie Nasser, General Manager 於 2024年2月20日回覆
We are truly sorry for the back up in your bathtub. Please rest assured that it is not human waste. Those are separate drain pipes. Our Engineering team has taken a look to ensure that the pipes are cleared. We hope the rest of your stay was a more memorable experience.

10/10 有夠讚

Korey

於 2024 年 2 月住了 3 晚

10/10 有夠讚

God

商務旅客
It was very elegant and safe.
於 2024 年 2 月住了 2 晚

6/10 一般般

sean

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Carlton

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the property
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Christopher

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚