Das Hotel ist perfekt für Konzertbesuche in der O2 Arena. Der Direktzugang zur Mall ist sehr bequem.
Wir konnten bei früher Anreise bereits vormittags in unser gebuchtes Zimmer im 5. Stock. Die Aussicht auf die Themse war wunderbar.
Das Zimmer war sehr geräumig, sehr sauber und konnte angemessen heruntergekühlt werden bei heißen Temperaturen draußen.
Das Frühstück ist reichhaltig und vielfältig, wenngleich auch ein wenig eintönig, wenn man länger bleibt.
Das Personal ist immer freundlich und zugewandt. Vor allem der Afternoon Tea war perfekt durchgeführt, sollte jeder im Hotel genießen. Die Buchung sollte jedoch zuvor korrekt bestätigt und gebucht sein.
kleiner Kritikpunkt: wir hatten bei zwei Aufenthaltsnächten keinen Service im Zimmer (trotz Sevicewunsch an der Tür), was auch in Bezug auf die Bettwäsche und Handtücher nicht notwendig ist. Jedoch hätten wir uns eine Nachfrage bezüglich der Verbrauchsmaterialien gewünscht (Toilettenpapier, Kaffeekapseln etc.).
Ulrike
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Adam
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All staff from check-in to check-out were very helpful and friendly. The hotel itself is very clean, well maintained and the decor is very aesthetically pleasing. We were even pleasantly surprised to see the ashtrays outside were all shiny and clean the next morning. It’s not something that would have bothered me but effort and attention to detail has not gone unnoticed. We only stayed for one night unfortunately but would have been more than happy to have stayed much longer if we could have! Another reason I chose this hotel was convenience for attending the 02 arena which honestly if anyone is visiting for a show at the 02 then this hotel is a must! The access door connecting the hotel lobby and the arena/shopping centre is so handy! I was very anxious and worried about my safety coming to London as well but the hotel and the surrounding grounds/area felt very safe and allowed me to feel comfortable during my short stay! Thank you for a great experience and I look forward to returning hopefully very soon!
Adam
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Mary
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were outstanding. Food, including breakfast and room service, very high quality. Great views. Beds not good, toilet paper very flimsy.
Mary
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Karen
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel with super friendly staff. Ideal for staying in if you’re going to the 02 for an event.
Karen
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Suzanne
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel
Suzanne
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Katrina
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel and room itself was lovely, very comfortable and clean. The menu for the room service wasnt working on the tv. Also would be great to have more teabags and sugar in the room and alternative milk. Overall it was lovley and cant wait to book again for the next concert.
Katrina
於 2025 年 7 月住了 1 晚
6/10 一般般
Shaunagh,Trowbridge
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度和設施服務
Great location for event at the O2. Was disappointed with the state of the room. The walls were very badly stained, could do with a deep clean and lick of paint. Not what I expected at all. Breakfast was lovely, some staff very friendly.
Shaunagh
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Andrew
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Decent enough hotel in a very convenient location for the O2. Club lounge was underwhelming but bedroom was good, as was the top floor bar.
Andrew
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Christopher
情侶出遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Fantastic hotel. Staff all pleasant and polite, rooms immaculate and location is excellent. Especially as we went to a show in the O2 arena
Christopher
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Brian
情侶出遊, 團體旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Connected to the O2. Short walk to the tube for access to anywhere in London.
Brian
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Sharanjit
家庭旅遊
2025 年 7 月 5 日
喜歡:設施服務
The hotel was amazing probably the best one I stayed in when visiting London. The staff were friendly. The view from the room was amazing too. We had an early check which we were grateful for as we had just come back from New York. Thank you for having us.