Crowne Plaza London - Docklands by IHG

Property class: 4

Choose dates to view prices

Located close to Excel London and The Arena, Crowne Plaza London - Docklands by IHG provides dry cleaning/laundry services, a bar, and a gym. Indulge in a massage at Rinu, the onsite spa. In addition to a business center and a steam room, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is NT$3,453
NT$4,144 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds (Mini cooler)

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Double Beds (Mini cooler)

8.6 out of 10
Excellent
(26 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

A modern bathroom with a toilet, sink, and shower.

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a wall-mounted artwork, and a bedside lamp.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, desk, chair, lamp, and bedside table.

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Mini cooler)

A hotel room with a bed, desk, chair, lamp, and bedside table.

Standard Room, 1 Double Bed (Mini cooler)

9.0 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Minicooler)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view.

Premium Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a view of the city.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk, a chair, and a television.

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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  • Air conditioning
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NT$1,931 total
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About the neighborhood

Located in Docklands, a neighborhood in London, Crowne Plaza London - Docklands by IHG is near the airport and on the waterfront. Westfield Stratford City and Brick Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sky Garden and London Eye. Looking to enjoy an event or a game? See what's going on at Excel London or The Arena. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Visit our London travel guide
Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL

What's nearby

  • A cityscape with a river, skyscrapers, and a bridge.
    IFS Cloud Royal Docks Station
    3 min walk - 0.3 km
  • A modern bridge with a clear blue sky and a large building in the background.
    Excel London
    4 min walk - 0.4 km
  • The Crystal
    4 min walk - 0.4 km
  • Royal Victoria Bridge
    6 min walk - 0.5 km
  • ISKCON Bhaktivedanta Manor
    15 min walk - 1.3 km

Getting around

  • Royal Victoria DLR Station
    3 min walk
  • West Ham Station
    5 min drive
  • London City Airport (LCY)
    12 min drive

Restaurants

  • Costa Coffee
    6 min walk
  • Subway
    9 min walk
  • Sandwich & Co.
    5 min walk
  • Urban Garden
    10 min walk
  • Warehouse K
    3 min walk

About this property

Crowne Plaza London - Docklands by IHG

  • Upscale hotel near Excel London
  • Near The Arena, Crowne Plaza London - Docklands by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at Rinu, the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a steam room.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Babysitting (surcharge), ATM/banking services, and concierge services
    • Free newspapers, 1 meeting room, and a 24-hour front desk
    • Guest reviews say great things about the breakfast, helpful staff, and location
  • Room features
  • All 210 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with shower/tub combinations and hair dryers
    • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Crowne Plaza London - Docklands by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza London - Docklands by IHG?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands by IHG on 2026/11/8 start from NT$3,453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza London - Docklands by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza London - Docklands by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza London - Docklands by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza London - Docklands by IHG located?

Located in Docklands, this spa hotel is 0.3 mi (0.4 km) from Excel London and 1.9 mi (3.1 km) from The Arena. River Thames and ABBA Arena are also within 3 mi (5 km). Royal Victoria DLR Station is only a 3-minute walk and Custom House Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza London - Docklands by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and the hotel is in a great location we’ll definitely be back
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the hotel. The staff were very friendly, helpful, and welcoming throughout my stay. I would definitely recommend this hotel and look forward to staying here again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff and amenities were all great , good location and easy access to transport links
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to train, good restaurants nearby
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff! Nothing was too much trouble for them, and they were incredibly helpful and welcoming. Unfortunately, the breakfast wasn’t great — it was cold and I didn’t really enjoy it.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a quad room for us and our daughter. Very welcoming and friendly staff, great breakfast and lovely pool where we could relax. Comfortable beds and lovely hotel interiors. Well placed for the cable car, which we followed with a boat ride to Canary Wharf for the afternoon. Will definitely come again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far out from heart of the city but a very good stay. Staff is very friendly and very helpful, rooms are clean overall just a great stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel and room was immaculate. We made use of the swimming pool and sauna, also lovely. I called ahead to organise a birthday surprise and the reception colleagues were so helpful and very attentive. A great hotel with very easy transport links to the O2 Arena.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff at reception were lovely on checking in and checking out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a a very family friendly hotel. The pool was a nice amenity with child free times and also times for families. I’d say the staff are the friendliest we’ve ever experienced during a hotel stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved using the hot tub and pool. The food in the restaurant was fabulous. Breakfast was what you would expect for buffet. Room was clean and good but a bit dated. The front reception desk area is currently under renovation, but was no big deal. I would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Lovely room, good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly smiling staff who always asked if I needed anything and if all was ok. Lovely atmosphere and aesthetic look of hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to a concert at O2 ! Room upgraded which was fab. Breakfast was great. Good selection still at 10am and refilling with freshly cooked food. Leisure facilities great. Enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel and room. Had an amazing view of the river and transportation was just a short walk away. Will be staying here again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly reception. Good swimming pool. Nice food
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and great. When we got there they stated that they could upgrade our room us to room uñer the seamThe room service menu for after hours should be better. The food was delivered late and it was cold one of the meals was cold..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were excellent and helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel, rooms, facilities etc spotless. Fantastic hotel. The staff couldn't have been more friendly and helpful throughout our stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, helpful staff Comfy bed & lovely pool
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was good, breakfasts were amazing
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotell

Greate place, big and nice rooms. !
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly
Stayed 1 night in Sep 2025