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切斯頓野生動物園飯店的評分

3.5 out of 5
切斯頓野生動物園飯店
Leatherhead Road, Chessington, England

評論

8.2

非常好

10 分，有夠讚；1005 則評論中有 451 則" "
8 分，不錯哦；1005 則評論中有 321 則" "
6 分，一般般；1005 則評論中有 116 則" "
4 分，不太好；1005 則評論中有 72 則" "
2 分，很糟糕；1005 則評論中有 45 則" "

8.6/10

整潔度

8.2/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Yuing

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚

8/10 不錯哦

Chau Wah Marina

喜歡：整潔度、住宿環境和硬體和客房舒適度

6/10 一般般

Kerry

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Joey

親子旅遊
喜歡：整潔度和住宿環境和硬體
Main parts of hotel were nice, rooms felt dated. Reception staff gave us the incorrect room and then were rude when I raised it.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kerry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Dominic

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Avery comfortable and convenient stay. Excellent facilities and friendly staff. Would highly recommend
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kayleigh

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Eamonn

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and good price
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Salema

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent for children to enjoy, in house activities all through the day…zoo, splash pool refresh & meet & greet CBBC characters in the afternoon
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Kate，Cardiff

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really great place to stay if visiting Chessington. Kids loved the pool. Evening meal was great and so was breakfast. Easy to park.
於 2024 年 3 月住了 1 晚

4/10 不太好

Kirsty

家庭旅遊
不喜歡：住宿環境和硬體
Property was great and attractive to kids. Surprised there was no park at the hotel for children as nothing to do unless in theme park or an hour of swimming. Pool was great. Fortunately we had a cancellation as unaware we had to book this in advance. Staff were very unhelpful, couldn’t answer any of our questions at check in. It wasn’t made aware before or after that we would need to make reservations for dinner or breakfast so therefore as restaurant was full we had to eat at a near by pub. Theme park was great, clean and lots of attractions. Sadly 2 of the biggest rides we visited for were shut all day! Animals were great and looked well kept. Would visit the park again but don’t think we would stay in the hotel.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Joao Pedro

家庭旅遊
Convient however the cleanliness isn’t great
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Michael

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Christine ‘the kind breakfast lady’ as my daughter referred to it absolutely made our stay to be honest. As a solo dad with 2 young kids she was such a huge help in starting the day in an amazing way. Also the zoo and splash park was great for having an entertaining stay with the kids for a little holiday.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely stay
於 2024 年 3 月住了 2 晚

10/10 有夠讚

jason

喜歡：整潔度、員工素質和住宿環境和硬體
I fun place to stay with large rooms and friendly staff
於 2024 年 3 月住了 1 晚

4/10 不太好

laura

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Thomas

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Cleverly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So clean that it made me feel very happy!
於 2024 年 2 月住了 2 晚

4/10 不太好

Amy

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Padraic

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was very pleasant. Unfortunately Zafari Cafe wasnt open during pur visit. No phones in the room even though information said to dial 0 for reception on the room phone.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

MISS

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般般

chloe

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Could be so much better!
Great themed rooms, nice quality rooms, very comfortable. The food at the evening buffet and the breakfast buffet needs to be a lot better. The choice is good, but the quality is very poor, lukewarm, low-quality products all around. Not good - the evening buffet was very overpriced. The service in the restaurant was terrible - and it's self-service! No good welcome as we went in, our table was cleared of everything on it - drinks, sides, personal items - whilst we were at the buffet - all we got was a shrugged apology. Hour-long slots are daft at the pool - there was no one in there with us, but we weren't allowed to stay any longer. Officious staff on the pool reception. The overall takeaway was with better service and better quality food - the stay would have been amazing. The hotel itself is so fun in its decor and the attention to detail that has gone into it. But staff need better training. Food needs huge improvement.
於 2024 年 1 月住了 2 晚

6/10 一般般

Anita

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Disappointed
The hotel is looking tired, the very heavy bathroom panel fell on me, the kettle in our exchanged room didnt work, to watn my grandsons bottle was a task under the hot bathroom tap! we had to pay entry to the park. Our view was of the park yet we only saw birds and the pool which Hotels.com website didnt state, the Chessington site states its all included.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

scott

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Hawabi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely weekend
Rooms are clean and cozy, me and my children had lovely time at safari hotel. Friendly and helpful staff, breakfast and food absolutely delicious!
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Richard

商務旅客
於 2024 年 1 月住了 1 晚

2/10 很糟糕

hessamadin

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The most unprofessional, unfriendly, the management was a joke, she couldn’t find my booking for two hours, they were not welcoming, they were trying to refuse my booking, when Expedia call them they don’t wanted to reply, Expedia call me and talk to her, she doesn’t answered her phone and they were terrible customer service
於 2024 年 1 月住了 1 晚

10/10 有夠讚

LEONARDO AUGUSTO

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Nicoleta Mariana

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Amazing! We had a great trip for my daughter s birthday. Very clean hotel, well organised, good food, great staff, great views, great swimming pool, everything was excellent!
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Meena

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed our trip for my daughters birthday. Staff were friendly. Kids had a lot of fun. Food was really good!
於 2024 年 1 月住了 1 晚

4/10 不太好

Chun Kit Kenneth

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
Poor experience
The promoted room (even room numbers) outside view is poor (garage view). The other room (odd room numbers) view is good but too expensive, higher than 50%, told by staff. It is not reasonable. Swimming pool should provide free towels (GPB 2 for hire, now). It is normal practice for any grade hotels (at least in Asia). No game room for children. It is a poor experience for such 4 star hotel.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Charley

親子旅遊
My son, age 6, loves staying here. Great kids club, great staff and theme. Good breakfast too
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Rapiab

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay with family from Switzerland
Good hotel excellent breakfast shame you have to pay for swimming pool and food very expensive
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Katrina Jessica

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Laura

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Sukhchan

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Jesse

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：員工素質
If you like screaming children, overpriced drinks, fast food, then this is the place for you.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Marie

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Conor

於 2023 年 12 月住了 1 晚

10/10 有夠讚

PETER

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were excellent and lovely to talk. Really helpful.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Stuart

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent facilities. A small issue on room check-in quickly solved. Good breakfast
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Dawn

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Yngve

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
God totalopplevelse
Koselig hotell med gode senger. Hyggelig og hjelsomme hotellansatte. Litt langt og dyrt å komme seg inn til london by.
於 2023 年 12 月住了 3 晚

6/10 一般般

John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

david

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value
Cheeper than a travelodge when its quiet on the park. Food was great and decent value. Dont be put off by it being a themed hotel for familys the rooms are big and very well kept.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Ross

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Aaron

於 2023 年 11 月住了 1 晚