Is Grand Concerto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Concerto Hotel?

As of 2025/9/25, prices found for a 1-night stay for 2 adults at Grand Concerto Hotel on 2025/10/26 start from NT$4,132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Concerto Hotel?

Self parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Grand Concerto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Grand Concerto Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Grand Concerto Hotel Reviews, Deals & Photos 2025

8/10 Good

Claudia

2025/9/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ottima posizione, personale gentile e competente. Colazione ottima

Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

2025/9/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, close to Paddington station. Nice street with shops and cafes/bars.

Stayed 4 nights in Sep 2025

10/10 Excellent

Raquel

2025/8/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was so good, the staff was very nice and the bedroom it was perfect for us

Stayed 4 nights in Aug 2025

8/10 Good

Yukako

2025/8/25

Liked: Cleanliness, staff & service, amenities

凄く小さなホテルで隣の人の声も丸聞こえな感じですが、スタッフの方はフレンドリーで、交通の便も良くてとても良かったです。

Stayed 4 nights in Aug 2025

10/10 Excellent

gary w

2025/9/20

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

2025/8/28

Liked: Amenities

We loved the location of the Hotel. The staff was very friendly and helpful. Although small by Texas standards, the room and bed was very comfortable. We stayed 5 nights and would recommend this hotel

Stayed 5 nights in Aug 2025

10/10 Excellent

Gabriel

2025/7/24

Liked: Cleanliness, staff & service, property conditions & facilities

Was a good , convenient hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

2025/9/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great overall. Wonderful location with easy walking access to Paddington Station, lots of dining options, and many sights. The room was exceptionally small. Nowhere to open or store a suitcase, no drawers, no desk, no chairs to sit in, not even enough room to walk around the bed

Stayed 5 nights in Sep 2025

10/10 Excellent

Sabrina

2025/8/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bequeme saubere zimmer. Klein aber völlig ausreichend fürn städtetrip. Perfekt angebunden.

Stayed 2 nights in Jul 2025

10/10 Excellent

Naoko

2025/9/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent amenities. Great options for breakfast. Tourists friendly. Small bathroom/bedroom so maybe not for those who are tall and large. very clean. One thing I didn’t like was the keycard system to turn on/off the light - it was inconvenient if you just need a small light. Overall everything was fantastic and I would definitely choose to stay here again!

Stayed 2 nights in Sep 2025

8/10 Good

Darren James

2025/9/14

Liked: Cleanliness

Room size quiet small

Stayed 1 night in Sep 2025

10/10 Excellent

Marlen

2025/7/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super Lage, sehr freundliches Personal und sehr sauber. Zimmer zwar klein, aber völlig ausreichend.

Stayed 4 nights in Jul 2025

10/10 Excellent

Alyssa

2025/7/13

Liked: Cleanliness, amenities, property conditions & facilities

It was the perfect sized room and had really cold AC. The breakfast was good. The room was very clean and comfortable.

Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

2025/6/19

Liked: Cleanliness, amenities, property conditions & facilities

Super hôtel, petit petit déjeuner super sympa et personnel hyper agréable !!!! Super propre

Stayed 3 nights in Jun 2025

8/10 Good

Richard

2025/7/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place has charm and elegance. But they are understaffed at the front desk and glib to customers.

Stayed 1 night in Jul 2025

6/10 Okay

Paul

2025/7/12

Liked: Cleanliness, staff & service, property conditions & facilities

The breakfast area was a tad claustrophobic and the food a little mediocre. But the new hotel conversion has made the most of the building and it’s safe and very convenient. The staff are excellent - polite and efficient.

Stayed 1 night in Jun 2025

10/10 Excellent

SCOTT

2025/6/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly employees. Modern and clean rooms. Bathroom was large.

Stayed 3 nights in Jun 2025

4/10 Poor

Lorena

2025/7/21

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Keine Zimmer im Keller gebucht und trotzdem bekommen! Extrem laut, man hört alles!

Stayed 3 nights in Jul 2025

10/10 Excellent

L Gail

2025/7/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The atmosphere

Stayed 1 night in Jun 2025

8/10 Good

Steve

2025/7/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, Location, Location! 900feet from Paddington Station. Love the AC! Keeps the room comfortable and quiet. Nicely updated rooms. Rooms are smaller. This makes getting around a bit tight. The staff is genuinely interested and attentive to your questions and needs.

Stayed 2 nights in Jul 2025

8/10 Good

Sofia

2025/5/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were mostly friendly once you get to know them. The room was small but cosy. The food was good but unable to get the milk hot for a coffee as used special milk not in there machine.

Stayed 4 nights in May 2025

6/10 Okay

Robin

2025/7/21

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property was convenient (being close to Paddington station), reasonably priced (for London) and newly renovated. One shortcoming was that there was a strip of bright white LED lights above the bed in the room that couldn't be turned off at night. When I called the person at reception they said this was a security feature in all rooms and couldn't be turned off. They were so bright it made it almost impossible to sleep.

Stayed 1 night in Jul 2025

4/10 Poor

Manon

2025/8/17

Liked: Cleanliness

Disliked: Property conditions & facilities

Hotel bien situé pour visiter, chambre propre. Cependant, de nombreux points négatifs : - nous avons eu une chambre en sous-sol, toute petite et sans fenêtre et après multiples vérifications, cela n’était mentionnée nul part lors de notre réservation. L’impression d’étouffer parfois malgré le purificateur d’air, très bruyant mais ducoup impossible à laisser la nuit. - notre chambre était très bruyante : sous-sol = bruit et vibrations du métro, personnel parfois peu discret (chambre située à côté d’une réserve pour le personnel), mauvaise insonorisation des murs… - Petit déjeuner assez restreint en terme de choix. On ne s’est pas sentis bien dans cette chambre. Nous ne considérons donc pas qu’elle valait le prix important que nous avons payé pour 4 nuits.

Stayed 4 nights in Aug 2025

4/10 Poor

Nga Lai

2025/8/7

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an awful experience to stay. The isolation fan in the toilet didn’t work. We asked the staff to fix but they said nothing could be done at the weekend. On Monday, still no one came to fix it. The walls were so thin that we could hear water running in the pipes and the sewage, even the air conditioner was making some sound of water dripping. There’re always flies in the room even you drove them out. They kept coming in. There must be a ‘fly door’ somewhere. One night at 5 am, the smoke detector siren went off for a minute. We asked for a change of the room but the staff said the type of room wasn’t available and they couldn’t upgrade our room. That meant we could just accept downgraded services without even an apology.

The lamp in the bathroom when we entered

Stayed 3 nights in Aug 2025

6/10 Okay

Christine

2025/7/9

Liked: Cleanliness, property conditions & facilities

The Grand Concerto Hotel (formerly Castleton Hotel per my credit card) has improved from what looked like a nightmare online. Great location near Paddington Station - perfect for travel and good value for the price. It looks really nice inside too - but the rooms are small so keep that in mind. The customer service, however, was seriously lacking. When I needed laundry info, staff said they don't offer it and claimed not to know any nearby places (Central Wash and Lilas are walking distance per Google). Worse was at 3 AM departure when my phone internet wasn't working (there was no trains running at this time, no taxis outside either) - not their fault, but I asked for a taxi number. They refused to help, saying "they don't do this." A staff member was watching videos on a laptop but wouldn't look up a taxi company. Most hotels would at least give you a phone number or call one for you. Had to walk to Paddington at 3 AM where security actually helped me. Nearly missed my flight. And again it is not their problem, but as a traveler this was something I never experienced at any accommodation. Staff handled basic requests like toilet paper fine but showed zero problem-solving skills for actual travel needs. The buffet was okay too, but there is also a good place called Mimo's across the street. Bottom line: Excellent location and price, but don't expect help beyond the absolute basics. Have backup plans ready and if you encounter a problem, try and solve it on your own.

Stayed 3 nights in Jul 2025

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