阁下对我们前台服务的赞许，我们会与员工分享，激励他们，并用心保持我们的服务质素，另外得悉阁下今次房間遇上的问题，非常抱歉，房间本店已马上作出检查以确保卫生情况良好。

尊敬的賓客谢谢您对彩鴻酒店的支持，我们会继续听取大家的意见，努力提升本酒店的服务质素，从而為大家提供更舒适及难忘的住宿体验。值班經理

Dear So chun, 感謝您入住彩鴻酒店及與我們分享您的住宿體驗，基於環保考慮，客房只備有基本用品，包括牙膏牙刷、浴帽、衛生袋及3合1洗髮沐浴露等，客人如需要其他用品，可與前臺職員聯絡，我們的職員定必盡力為客人提供所需協助及跟進。謝謝您對彩鴻酒店的支持，我們會繼續聽取大家的意見，努力提升本酒店的服務質素。很高興為您服務，期待你在不久的將來能再次光臨。

Dear Yin Man, 感謝您的寶貴意見，閣下提出之隔音問題，我們會檢討並作日後改善工程之參考，我們會繼續聽取大家意見，努力改善服務質素，很高興能為您服務，期待你在不久的將來再次光臨。

Dear Chi Him, thank you for taking time to write us a review. We felt sorry to hear that you have problem about the Wi-Fi. Our Wi-Fi connection should be stable in general but in case you have an issue in future please kindly contact our Front Desk for a spare router. Thank you once again for staying with and we sincerely look forward to seeing you again in future.

Dear CK, 感謝您百忙中抽空與我們分享您的住宿體驗，有關房間用品的問題，基於環保考慮，客房只備有基本用品，包括牙膏牙刷、浴帽、衛生袋及3合1洗髮沐浴露等，客人如需要其他用品例如支裝水、梳子、剃刀等，可與前臺職員聯絡，我们會馬上為你送上。另外，得悉閣下今次遇上浴室水壓問題，非常抱歉，將來如再有此情況，敬請馬上通知前台跟進。我們會繼續聽取大家意見，努力改善服務質素，很高興能為您服務，期待你在不久的將來再次光臨。

Dear Valued Guest, thank you for spending time writing us an encouraging review! It is heartening to receive your kind compliments on our hospitality. We sincerely look forward to serving you again in the near future!

Dear Valued Guest, thank you for writing us a review. We are delighted to know that our rooms are up to your liking. We are also glad to know that you find our hotel offers good value for money. If you want to know more about our special deals and ongoing promotional packages, please check to our website anytime. We look forward to seeing you again.