Find Hotel with a Concierge in Kahala, HI

"The hotel itself is in good condition and the rooms were clean and spacious. Breakfast was excellent. Staff friendly. The negatives were foremost the location. It is situated on the outskirts of Waikiki and borders a neighborhood that doesn’t feel entirely safe. The other downside is there are only 2 elevators for 20 floors. This results in very long waits and on the morning of our departure one elevator was broken making it nearly impossible to leave the hotel with luggage. Finally the pool is not at all what it seems in the picture. It is tiny. "

"Kind staff"

"Room was clean advertised as is "

"We booked a 2 queen bed room for our family of 5 and they let us know at checkin that they only had a 1 king bedroom and they would bring a rollaway bed and wouldnt charge us for it. The rollaway bed was the worst bed ever and the pullout bed was just as bad so we were stuck with 1 bed for us 5. They didnt compensate us or do anything to help out our situation. "

"Lacking a proper bar and restaurant options inside hotel. Wait for elevators horribly long"

"First half of our trip we faced away from the beach, but it was still a great view. The second half of the trip we had a partial beach view but we still were able to watch the sunset."

"Wonderful stay. "

"We had a great stay at the Outrigger Reef. From the moment we arrived, the staff especially was efficient, kind, courteous, helpful - the true spirit of aloha. We loved our spacious rooms and especially our balcony with the little table and chairs. We also loved our view of the park below, with the beach on one side and more of Waikiki and the mountains on the other side. The Reef has lots of fun activities you can participate in like lei making, hula lessons, etc. Breakfast by the water at the Monkeypod restaurant was amazing and a great way to start every day. I loved the live Hawaiian music and drinks at the pool grill in the evening. We hope to be back sometime soon! Mahalo nui loa Outrigger Reef!"

"Our stay at the Ala Moana was amazing! The food was also amazing, but would have loved a little more options. Otherwise, the food options were tasty and limitless. The staff in the cafe were also wonderful, but by far, Heavenly was the most amazing!!! She goes above ans beyond, always with a smile. She's very heavenly, and very unforgetable! As far as the cleaniness of this hotel, we give a 5 star! Our only disappointment is that the hotel advertised and charged for ocean view, but in fact, it was only a glimpse of the occean! House keeping came to clean our room twice, but they never fluff and straightened the bed linen. The only thing that was done for cleaning the room was clean towels and making the bed looked presentable upon entering the room. Overall, This is a beautiful hotel, location is amazing, and you cannot beat the breakfast package! I would consider staying here again if not looking to pay oceanfront price."