Best Western Jones Beach Island hotels

"Reception was pleasant and fast, room was clean and looked newly renovated"

"The receptionist and the cleaning staff were absolutely amazing. They were very kind and helpful if you needed anything. The room had a heavy chemical smell and the ground was sticky. We asked if it can be mopped again and they were very kind to help with that. The manager on the other hand is not great at communicating or I might assume she was racist. We were taking pictures downstairs and she automatically assumed we were not guests and asked us to leave. The first thing she should have asked was “Are you guests here?” Or “Please, can I see your room card?” Before assuming that we were just random people who walked in to take pictures. With a hotel of high standard, they should train their staff better in communicating as to not appear racist because it felt like a racial assumption. "

"Very convenient and clise to JFK airport, a 10 minute shuttle ride to terminal 5!"

"Parking was chaotic. "

"Disgusting "

"I didn’t even stay at the hotel cuz he was so dirty and unsafe "

"I couldn’t use their shuttle because airport was closed. "

"Clean room. Nice staff"

"Property was fine for what we needed. Weird smell throughout the property. Think, Vegas hotel pumping out perfume to get rid of the smell of cigarettes. Glad I stayed for just one night, more than that would have been tough with the smell."