Hotels near East Rockaway Station

"We got free shuttle from hotel that was great just about the only thing that was. The driver didn't even acknowledge us on collection as he was to preoccupied with a female cabin crew from an airline they seem to use this hotel a lot . Check in was simple but again very arrogant staff no conversation,not interested in where your from or getting to know customers at all, unless you're cabin crew. Just given room key and told your down the hall Free tea and coffee in reception only nothing in rooms and a light buffet style breakfast which is ok. For a no frills overnight stay it's ok but don't expect any good conversations from check in or drivers. There website says you get 10% off your dinner at Applebee's which Applebee's don't know anything about but they do honour it if you show them in black and white."

"Very nice breakfast! Wish the hot food was just a little warmer."

"One of the towels was dirty, tv did not work and no hot water."

"Always love staying here on my visits back home. Thanks to y'all for the hospitality"

"yes "

"Other than the bar/restaurant, it didn't offer much "

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."

"Decent. Older hotel, but staff was nice and accommodating."

"Clean room "