Hotels near East Rockaway Station

"Arrived late after a 12 hour drive. Room was dirty, clumps of hair on top of the bed, hair underneath the covers. Returned the key to the front desk, and told them we weren’t happy. They said sorry, didn’t offer to clean the room or offer a different room. Worst $270CAD I’ve spent in awhile. "

"Easy check in, great location to JFK airport!"

"Very nice breakfast! Wish the hot food was just a little warmer."

"One of the towels was dirty, tv did not work and no hot water."

"Always love staying here on my visits back home. Thanks to y'all for the hospitality"

"yes "

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."

"Decent. Older hotel, but staff was nice and accommodating."

"Clean room "