豪恩斯洛浪漫風格飯店，旅行前必看！

「When I was taking shower, suddenly all light was off and I took the shower in a darkness. When I enquire whether there was any problem for the electricity in the hotel, the staff said that it was normal and the electricity was stable. The staff eventually arranged another bedroom to us. However, the bedroom was found very dirty with insect inside. The hair dryer was terribly dusty with hair. I and my husband wanted to have dinner at the restaurant but there was no staff for us to make an order....

「Very good」

「very nice hotel, staff poliet, helpful, careful」

「nearby Heathrow airport. But shuttle bus is taking public transportation. Not so easy.」

「Hotels.com relocated us to this hotel after the original hotel we booked couldn’t check us in due to being overbooked. We arrived for check in at 1am tired having spent most the day travelling. The person who checked us in was rude and demanded that hotels.com pay for 15 days worth of parking as that is what they saw on their system. They refused to check us in unless £150 was paid in addition to the fee already paid to them for bed and breakfast accommodation. We explained that we didn’t even...