Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to hear that you chose Park Hyatt Saigon for your stay.We're sorry to learn that certain aspects of your experience were not as expected. Your comments are invaluable to us, and we genuinely appreciate your perspective. If possible, could you provide more details or suggestions on how we can improve and better meet your expectations?Thank you once again for choosing Park Hyatt Saigon. We value your feedback and look forward to serving you better in the future.Best regards,
10/10 有夠讚
Patrick
2023年12月24日
Patrick
於 2023 年 12 月住了 1 晚
PHS Team 於 2024年1月18日回覆
Thank you very much for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.
10/10 有夠讚
YU WEN
2023年12月4日
YU WEN
於 2023 年 11 月住了 3 晚
PHS Team 於 2024年1月18日回覆
Thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon!
8/10 不錯哦
TZULING
2023年6月19日
TZULING
於 2023 年 6 月住了 1 晚
10/10 有夠讚
Miu Ping
2023年3月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A haven in Saigon
Fabulous food and fantastic breakfast.
Great service.
Great pool.
Perfect location.
Miu Ping
於 2023 年 3 月住了 3 晚
10/10 有夠讚
kan kwan
商務旅客
2022年2月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
kan kwan
於 2022 年 2 月住了 1 晚
Timothy Hunt 於 2022年2月24日回覆
尊敬的 Lo,
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
此致!
Timothy Hunt (Mr.)
Assistant Director of Rooms
10/10 有夠讚
KAN kwan
商務旅客
2022年2月21日
喜歡:客房舒適度
KAN kwan
於 2022 年 2 月住了 1 晚
4/10 不太好
真實旅客
商務旅客
2020年1月11日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
令人惱火的一次预定- US$750一晚!Not worth it.
真實旅客
於 2020 年 1 月住了 1 晚
10/10 有夠讚
Daniel
2019年5月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Daniel
於 2019 年 4 月住了 4 晚
8/10 不錯哦
Yan Wa Stella
2019年4月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yan Wa Stella
於 2019 年 4 月住了 2 晚
10/10 有夠讚
Daniel
2019年3月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Central location
Great hotel ambiance
Excellent location
Daniel
於 2019 年 3 月住了 1 晚
10/10 有夠讚
真實旅客
2018年10月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 9 月住了 5 晚
8/10 不錯哦
Chung kan
2018年9月10日
Very good location
Chung kan
於 2018 年 9 月住了 2 晚
8/10 不錯哦
真實旅客
2018年7月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A wonderful stay at the Park Hyatt
A gorgeous hotel with teams of friendly and helpful staffs! Will definitely return!
Hotel is in a convenient location in the centre of town. Excellent service with newly renovated Italian restaurant. A homey feeling once you get into the lobby.
真實旅客
於 2017 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
2017年6月2日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
於 2017 年 5 月住了 2 晚
10/10 有夠讚
Huadi
2017年3月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
胡志明最好的酒店
這家酒店 無論在服務上或設施 都很好。
Huadi
10/10 有夠讚
真實旅客
2017年2月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常乾淨!
非常好
真實旅客
8/10 不錯哦
Chui
2016年11月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Good
Chui
8/10 不錯哦
Siu Yuk,Hong Kong
2016年9月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service but could be better
The staff is helpful and friendly. The room is generally clean and is nicely decorated. The bath room is relatievly small, and no free breakfast provided.
Siu Yuk
10/10 有夠讚
geewei
2015年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
geewei
10/10 有夠讚
Mrs. Li,HK
2013年11月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
客房不算最出色,但由到達到離開都會感受到貼心的服務,每個細節都照料到!
這就是我想要的五星酒店服務,如果去一定再入住!
Mrs. Li
8/10 不錯哦
VL,HK
2013年6月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good services and location
the services is very good, room is very clean.
VL
8/10 不錯哦
Ms Ng,hong kong
2013年5月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
staffs are helpful.
Excellent hotel.
Ms Ng
8/10 不錯哦
Terri,Dongguan,China
2013年4月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service
Good hotel,clean with good service. Would like to keep staying next time.
Terri
8/10 不錯哦
真實旅客
2011年8月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
相当不错的酒店
位置很好,周围都是博物馆,出门很方便.
住在这里很安全,放心.下次继续住.
真實旅客
10/10 有夠讚
Nobuhito
情侶出遊, 商務旅客
2024年5月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
安心して過ごせます。
Nobuhito
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Thao
家庭旅遊
2024年4月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Love it! Will come back again.
Thao
於 2024 年 4 月住了 1 晚
PHS Team 於 2024年4月26日回覆
Dear Ms Thao,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
10/10 有夠讚
Kent,San Clemente
2024年4月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Kent
於 2024 年 4 月住了 3 晚
Jarryd 於 2024年4月20日回覆
Dear Kent,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.Your kind words about the flower have truly made our day. We are thrilled that we were able to exceed your expectations, and your feedback serves as a great motivation for our team.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
Ben
情侶出遊
2024年4月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay as always.
Ben
於 2024 年 3 月住了 3 晚
PHS Team 於 2024年4月8日回覆
Dear Mr Ben,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
10/10 有夠讚
Lydia
商務旅客
2024年4月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this hotel. The entry is spectacular with the flower arrangements in the lobby are amazing. and everything else was very nice.
Lydia
於 2024 年 3 月住了 4 晚
PHS Team 於 2024年4月4日回覆
Dear Ms Lydia,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.Your kind words about the flower have truly made our day. We are thrilled that we were able to exceed your expectations, and your feedback serves as a great motivation for our team.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
Connie
2024年2月27日
喜歡:整潔度、員工素質和住宿環境和硬體
GREAT LOCATION, EXCELENT SERVICE, SUPER HOTEL.
Connie
於 2024 年 2 月住了 2 晚
PHS Team 於 2024年2月28日回覆
Dear Mr/Ms Connie,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
akihiro
2024年2月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
美しい建物にゴージャスな内装。プールサイドも快適でスタッフのサービスも良かった。
akihiro
於 2024 年 2 月住了 3 晚
PHS Team 於 2024年2月24日回覆
Dear Mr AKIHIRO,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.I have shared your comments with our staff, and they are equally excited to know that their efforts contributed to your enjoyment. Creating memorable experiences for our guests is at the heart of what we do, and your feedback reinforces that we are on the right track.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
Chris
2024年1月30日
Chris
於 2024 年 1 月住了 1 晚
PHS Team 於 2024年2月1日回覆
Dear Ms Chris,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
Anders
2024年1月22日
Anders
於 2024 年 1 月住了 9 晚
PHS Team 於 2024年1月23日回覆
Dear Mr Anders,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 有夠讚
Mai
2024年1月21日
Mai
於 2024 年 1 月住了 2 晚
PHS Team 於 2024年1月23日回覆
Dear Ms Mai,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
10/10 有夠讚
ji soo
商務旅客
2024年1月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ji soo
於 2024 年 1 月住了 1 晚
PHS Team 於 2024年1月18日回覆
Dear Mr Ji Soo,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.At Park Hyatt Saigon, we strive to create memorable experiences for our guests, and your feedback motivates us to continue delivering the highest level of hospitality. We take pride in exceeding expectations, and your acknowledgment reinforces that we are on the right path.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
10/10 有夠讚
SHINJI
2023年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
素敵でした
SHINJI
於 2023 年 12 月住了 2 晚
PHS Team 於 2024年1月18日回覆
We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.
10/10 有夠讚
Wen-Ping
2023年12月19日
Wen-Ping
於 2023 年 12 月住了 4 晚
PHS Team 於 2024年1月18日回覆
Thank you very much for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.
10/10 有夠讚
Myung hoon
家庭旅遊
2023年12月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Myung hoon
於 2023 年 12 月住了 4 晚
PHS Team 於 2024年1月18日回覆
Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.
8/10 不錯哦
lorna
2023年12月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
lorna
於 2023 年 12 月住了 3 晚
PHS Team 於 2024年1月18日回覆
Dear Ms Lorna,If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
10/10 有夠讚
Robert
團體旅遊, 家庭旅遊
2023年12月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, beautiful hotel
Robert
於 2023 年 12 月住了 3 晚
PHS Team 於 2024年1月18日回覆
On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.
10/10 有夠讚
Veronica
家庭旅遊
2023年12月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Veronica
於 2023 年 11 月住了 2 晚
PHS Team 於 2024年1月18日回覆
Thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon
8/10 不錯哦
jason
2023年11月23日
jason
於 2023 年 11 月住了 1 晚
PHS Team 於 2024年1月18日回覆
Dear Mr Jason,We hope to have the opportunity to welcome you back for an even more enjoyable experience. If there's anything specific you would like to discuss further, please feel free to reach out to us directly.Thank you once again for choosing Park Hyatt Saigon. We value your feedback and look forward to serving you better in the future.Best regards,
10/10 有夠讚
SEULAH
2023年11月17日
SEULAH
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Philipp
商務旅客
2023年11月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Philipp
於 2023 年 11 月住了 1 晚
4/10 不太好
Hagit
2023年11月15日
Hagit
於 2023 年 11 月住了 1 晚
PHS Team 於 2024年1月18日回覆
Dear Mr Hagit,Thank you for taking the time to share your feedback following your recent stay at Park Hyatt Saigon. We sincerely apologize for the challenges you encountered, and we deeply regret any inconvenience or disappointment caused.We value your feedback and hope that you will consider giving us another opportunity to provide you with the exceptional experience that our guests deserve.Once again, we apologize for falling short of your expectations, and we appreciate your insights as they contribute to our ongoing efforts to enhance our services.Thank you for bringing these matters to our attention.Best regards,
8/10 不錯哦
Marianne
2023年11月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overpriced hotel
Comfortable stay but overpriced, in my opinion. Rooms are dated and was surprised when I came back to my room at after 2pm (I had gone out at 8am) and room was not made up yet. Staff are very helpful though, especially those at the front porch.
Marianne
於 2023 年 11 月住了 3 晚
Sergio 於 2023年11月14日回覆
Dear Ms. Ha,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms
10/10 有夠讚
Rayson
2023年10月23日
Rayson
於 2023 年 10 月住了 4 晚
Sergio 於 2023年11月14日回覆
Dear Mr. Hazra,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms