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Zen

3.5 star property
Hotel with free breakfast, a short walk to West Lake

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Photo gallery for Zen

Lobby
Property entrance
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 377 sq ft
  • City view
  • Sleeps 4

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 301 sq ft
  • Sleeps 4

View all photos for Superior Room, 1 Double or 2 Twin Beds

Superior Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 215 sq ft
  • Sleeps 3
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About the neighborhood

Map
43 QUAN THANH STR., BA DINH DISTRICT,43, HANOI, HAN

What's nearby

  • Dong Xuan Market - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 18 min walk - 1.6 km
  • Hoan Kiem Lake - 20 min walk - 1.7 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 1.9 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪Tiến - Phở Gà Ta - ‬4 min walk
  • ‪1946 - ‬3 min walk
  • ‪Nhà Hàng Chả Cá Lã Vọng - ‬4 min walk
  • ‪99NTT - Đồ Nhậu & Bia - Nguyễn Trường Tộ - ‬3 min walk
  • ‪Café De Flore 46 - ‬3 min walk

About this property

Zen

Hotel near West Lake
Close to Ho Chi Minh Mausoleum and Hanoi Old Town Night Market, Zen provides free breakfast, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), an elevator, and 1 meeting room
  • A 24-hour front desk, a porter/bellhop, and luggage storage
  • A front-desk safe, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Zen boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 210000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Rollaway bed fee: VND 210000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Zen Hanoi
Zen Hotel Hanoi
Zen Hotel
Zen HANOI
Zen Hotel HANOI

Frequently asked questions

What time is check-in at Zen?

Check-in begins at 2 PM.

What time is check-out at Zen?

Check-out is at noon.

Does Zen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 420000 per vehicle applies.

Where is Zen located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of West Lake, Hoan Kiem Lake, and Ho Chi Minh Mausoleum. Cua Bac Church and Hang Dau Water Tower are also within 10 minutes. Hanoi Railway Station is 27 minutes by foot.

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Zen Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

andrew, Sg

Disliked: Property conditions & facilities

Photos from the website is different

1) hotel address given is wrong 2) photos soon on the website from the real is so much different

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

zentral, aber heruntergekommen, schreckliches Früh

es ist alles alt und ungepflegt, zum Glück waren wir nur eine Nacht.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

It's a family hotel, but it would be better if a simple English can be spoken.

2/10 Terrible

出張者, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

バックパッカー向き

サービスと清潔感を求めない人はいいでしょう。ホテルは古いです。インターネットも不安定です。Wi-Fiは繋がりませんでした。画像とはかなりギャップがあります。私はリピートはいたしません。

2/10 Terrible

Isa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub mensongère

J'ai voyagé pendant quinze jours au vietnam, et de tous les hôtels que j'ai choisi, c'est le premier que je recommanderais pas du tout. Les Photos présentées n'ont rien à voir avec la chambre que l'on m'a donné qui était sale et humide. La salle de bain est inexistante, la douche se trouve au dessus des toilettes. L'Internet ne fonctionne pas et je ne parle pas du petit déjeuner situé dans un restaurant crasseux au dernier étage...!!! À éviter

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great holiday!

Stayed in the hotel for close to a week and I must say that the service is great! The staff are attentive and very friendly, always willing to help. For the price, Zen Hotel offers a very good deal with comfortable bed, nice room (I stayed in a suite room, with toiletries all provided for), and good breakfast. House-keeping is done daily. The hotel location is also great considering that it is only a very short walk to Hoan Kiem Lake (the lake is not very big, and many attractions are located near the lake). I saw the location of the hotel somewhere in one of the internet booking sites and was pleasantly surprised when I reached there - the hotel location was actually much more accessible than shown on the map. The hotel provided me with a good starting point to visit the rest of the city and the Old Quarters, which is also a short walk away (the busy Hang Gai, Hang... shopping areas are close by). Even Church Street is very much within walking distance ( > 15-30 mins), and the city is best explored on foot. Advise: Get a room away from the streets if possible. Streets in Hanoi are noisy as early as 5am with all the honks blaring in the streets. Other than the locals, most tourists will find the noise quite unbearable and advisable to get an inside room even if they say that the rooms are quiet (by their standards). Highly recommended!