Pan Pacific Hotels & Resorts Hanoi hotels

"staff , service, room, and hotel ambiance was amazing"

"하노이 로얄 팰리스 호텔에서의 숙박은 매우 쾌적하고 편안한 경험이었습니다. 접수에서 만난 지미와 수리는 정말 놀랍고 친절했습니다. 지미 덕분에 우리는 마지막 순간에 합리적인 가격으로 하롱베이와 사파 투어를 예약할 수 있었습니다. 로얄 팰리스 호텔을 통해 투어를 예약했기 때문에 지미는 추가 비용 없이 우리의 방을 점보 사이즈 가족 룸으로 업그레이드 해주었습니다 :) 와이파이는 좋았고, 방은 깨끗했으며, 아침 식사는 괜찮았고 직원들은 친절하고 세심하게 도와주었습니다. 우리는 다시 하노이 로얄 팰리스 호텔에 머물 것입니다."

"Nhân viên siêu đáng yêu, vị trí thuận tiện, nhiều quán ăn xung quanh. Rất tiện lợi."

"The staff was very helpful and proactive. Everyone spoke English and made our communication easy. "

"I had a really great night here - I just wish I had been able to stay longer. I arrived rather late but received a very warm welcome. My room was fantastic - well-furnished and very comfortable."

"The staff was very accommodating and helpful. They really made our vacation feel special. The room was clean and had everything one would need. The area was right in the middle of the Old Quarter and everything was walkable including Hoan Kem lake. I highly recommend this hotel "

"To Jimmi and the team!!! Thank you so much for everything. I will definitely coming back. I really enjoyed my stay. OMG! The bed absolutely amazing. The location perfect for me. It’s busy streets but I don’t hear anything from the room. And that’s a big plus! My partner love it too! "

"The breakfast was outstanding. In a country noted for the hotel breakfasts this was one of the best. The room was lovely; immaculately clean with a lovely bathroom. TV and lighting so easy to use. Staff very helpful, warm and went out of their way to make the stay enjoyable. "

"Great location, many cafes, restaurants around the area. A cosy rooftop bar with great view. Friendly guest relationship officers. Downside is room is not soundproof. "