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"My stay at Riu Vallarta was amazing. From the moment I arrived, the bell boy Marco was so friendly and helpful. The concierge was also lovely. It was a birthday trip so they made sure to send me a lovely gift to my room. Overall, the service is amazing."

"The rooms were clean, food was good, bartenders were great. had a wonderful time and I think this was the cleanest hotel I have ever visited. "

"Great staff"

"Room was great, and service was very good. Jesus at the pool is "ONE of a kind" great guy always wanting to make you happy, he really went the extra mile to make our vacation so much fun. Santana treated us like family with great service and always a very happy smile. great service at pool area. last 2 days of our stay was over run with children in the main pool, hot tubs and and sitting on ALL the stools at the swim up bar, driving the adults with no kids away. Children's pool was empty. Lots of toys and balls flying in pool, Screaming, splashing and totally took over pool driving adults out. I hope this gets changed, I have never seen this before and when I mentioned this to management they said that is the way it is."