Find Family Hotels in Elgin, IL

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"Room was clean and spacious. Normal wear and tear but nothing that warranted a complaint or not being comfortable. "

" Jacuzzi in room 256 was not fully working. Only the front jets was working. MOST HORRIBLE IN TERRIFYING WAS THE HOTEL CAUGHT FIRE ON OUR FLOOR Barely heard fire alarms. Hurt myself n left belongs still no call back after trying to retrieve my belongings. Also came out to smoke filled Hallway hurt myself again trying to escape. No 1 even tried to knock on doors 2 alert us. "

"Property and staff were wonderful; shuttle service was not. When picked up at the airport I was greeted in a quite unfriendly manner by the driver. I then expressed my discomfort, and the driver refused to take me to the property. When the driver realized that I was calling the property, then he agreed to take me back in."

"Just as advertised…friendly and helpful staff, very clean, really good complimentary breakfast included (chef makes omelets while you wait), and complimentary beverage and cheese tray and snacks. "

"We had to get switched out of the room we were in because it had water everywhere to then get switched to a "

"Clean room. Decent breakfast. Liked it a lot. "

"Beautiful hotel "

"The staff are very efficient, helpful and polite"