「Overall unprofessional, and lacking in many things a hotel needs. Nice room but had leaking damage, we were blamed saying the windows were open, then downgraded. Before checking out the new room we were completely locked out of our old room with no assistance for multiple hours. During this time the staff on the text service was highly unprofessional and hard to reach. After the event our stay was fine, and we asked for a late check out for compensation, when the text service again was overall...
「Overall unprofessional, and lacking in many things a hotel needs. Nice room but had leaking damage, we were blamed saying the windows were open, then downgraded. Before checking out the new room we were completely locked out of our old room with no assistance for multiple hours. During this time the staff on the text service was highly unprofessional and hard to reach. After the event our stay was fine, and we asked for a late check out for compensation, when the text service again was overall...
Zach