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"On our 1st full day after checking in, we left and hanged the request for housekeeping sign on the door handle. When we returned, we found a stranger's pair of socks on our pillow! We called the reception requesting for a change of pillows and complained about what happened. The manager called after a few hrs, offering a change of room on a different floor but at this point, it was already late a night and we had an early day trip the nxt morning. The following evening, we received wine & chocolates, with a letter of apology (saw a previous review stating that they were given wine & chocolates upon check in) Aside from this, the tv was not working at all. It just showed a black screen when switched on. We asked the reception for help regarding this but they never came. Breakfast buffet was mediocre and we spotted a cockroach where the plates are placed. Very unhygenic! Staff at the Eve's bar were the only ones commendable. A below average hotel, definitely wont come back. It's a mystery how they got their 4-star rating. The only good point of this hotel is it's location."

"Excellent comfortable stay in central Sydney "

"Clean and very convenient to the international airport for early morning departure"

"Beautiful grand hotel. Staff are superb. Hard to fault."

"Very tired room (2 bedroom deluxe) in desperate need of redecoration including bathrooms. "

"Great location, close to major attractions. Very good breakfast. Staff very helpful and friendly."

"The room was great. the cleaners were ok, they cleaef the room quite late and my last day did not supply the room with all the amenities like coffee, tea, sugar and dumped the towels on the sink in a pile. "

"Room was clean, staff treated my children like people rather than getting annoyed with them and a rather quiet stay! Mahalo! "

"Marriot made my plane more wonderful..by giving mi the best customer service ..clean rooms ."