Britannia Hotels Durham Heritage Coast hotels

"The staff were excellent. Location brilliant, room was immaculate. All of which has nothing to do with Expedia who were appalling in regards to our booking. Completely unhelpful, looking for extra money when we had mistakenly put in the wrong date. (Thank you Maldron for sorting ) A disgrace will never use Expedia again. "

"Room spotless, staff corteous "

"Lovely hotel with great room and exceptional staff , breakfast not worth the money , sausage poor quality and who wants steaky bacon , poor choice of cereal and cold options "

"Extremely clean, helpful staff and great service - hotel a little dated but I’d stay here again without a doubt "

"Excellent throughout "

"Clean room, courteous staff, seamless check in"

"Great hotel very convenient for the city and close to shops and other attractions "