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"Excellent hotel all round "

"Very nice rooms and attentive staff."

"Staff, clean room, close to shopping. "

"Nice room, friendly staff. "

"We were upgraded to a huge room! Lovely stay - lovely staff."

"Friendly staff excellent breakfast and great central location "

"Great room, location and staff"

"Brilliant staff, nothing too much trouble "

"clean and tidy just what was needed breakfast was good"

"Great spa"

"Great location and rooms are well layed out. "

"Booking was needlessly complicated. The hotel never responded to emails and never answered calls. The hotel tried to charge me again for the room when I'd already paid in full through Expedia. The room was shabby and not very clean, old coffee/tea residue in mugs etc and music was being played untill 3am. Personally i will never stay there again or use Expedia. I've had so much better experiences with your competitors so i will choose them again in the future and give them my business."

"It needs updating Smell of sewage in the bar at night Tried to get charged for other people drinks when checking out"

"Great location and vibe"

"Comfortable, clean and good value."

"Brilliant stay "

"Clean room and food was great"

"Staff were great in both reception area and the bar and again at breakfast. Facilities where good lovely steam and sauna "

"Lovely stay"

"Excellent stay at The Swan - a beautiful hotel in a stunning location right on the edge of the River Thames. The Boathouse pub was a super addition to the hotel, and dinner at Coppa Club was superb. Incredibly welcoming to our dog too. We will be back!"