「Terrible service from Hilton. I've stayed at the Hilton many times and the quality of service has gone down drastically. In December I paid for 2 queen beds. When I got there they gave me a room with one queen and one twin size. I didn't get reimbursed for the different room we got. April, I had the same situation happen. They recieved payment for a room with 2 queen size beds, and they did not provide the room we paid . They stated it was because they overbooked, what a coincidence the same...
「Terrible service from Hilton. I've stayed at the Hilton many times and the quality of service has gone down drastically. In December I paid for 2 queen beds. When I got there they gave me a room with one queen and one twin size. I didn't get reimbursed for the different room we got. April, I had the same situation happen. They recieved payment for a room with 2 queen size beds, and they did not provide the room we paid . They stated it was because they overbooked, what a coincidence the same...
ABEL