克祖梅勒諾海灘度假村 - 全包式是否有游泳池？

是的，此住宿設有室內游泳池、5 座室外游泳池和兒童游泳池。游泳池開放時間為 7:00 - 21:00。

克祖梅勒諾海灘度假村 - 全包式是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

克祖梅勒諾海灘度假村 - 全包式的停車費用是？

此住宿提供免費自助停車服務。

克祖梅勒諾海灘度假村 - 全包式的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：0:00。提前入住需支付 USD40 的費用 (視客房供應情況而定)。

克祖梅勒諾海灘度假村 - 全包式的退房時間是？

退房時間是 11:00。延遲退房費用為 USD60 (視供應情況而定)。

克祖梅勒諾海灘度假村 - 全包式是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括浮潛、獨木舟和迷你高爾夫等。

克祖梅勒諾海灘度假村 - 全包式位於何處？

這家海濱住宿位於酒店區北的國家公園，距離龐塔蘭哥斯塔碼頭、聖米格爾教堂和Stingray 海灘不到 10 公里。Chankanaab國家公園和柯羅納海灘也在 12 公里距離內。

克祖梅勒諾海灘度假村 - 全包式評語、優惠和相片 2025

Q: 克祖梅勒諾海灘度假村 - 全包式是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 克祖梅勒諾海灘度假村 - 全包式的停車費用是？

此住宿提供免費自助停車服務。

鄰近地區資訊

克祖梅勒諾海灘度假村 - 全包式位於科茲美島的酒店區北，鄰近機場而且坐落在海灘上。如果您想要體驗一些活動，可以考慮去一趟龐塔蘭哥斯塔碼頭和Stingray 海灘，希望欣賞自然美景的旅客則可以去Chankanaab國家公園和柯羅納海灘探索看看。來過的人也推薦聖米格爾教堂和Pasion島這兩個地方。好想玩水喔！在住宿附近就可以享受風浪板、機動船艇和遊船觀光等活動了！

查看科茲美島旅遊指南

8/10 不錯哦

Gloria

家庭旅遊

2025 年 8 月 25 日

不喜歡：員工素質

N/A

於 2025 年 8 月住了 2 晚

10/10 有夠讚

jason

情侶出遊

2025 年 8 月 23 日

喜歡：整潔度、員工素質和設施服務

The staff was super accommodating and very courteous. The food wasnt as good as it was 10 years ago when we stayed there. However you could always get fresh tacos, quesadillas, nachos, omelettes, bacon and pizza. We love the beach access and snorkeling off of the pier. The hotel just needs some TLC and upgrades. We met a couple who stays there for 2 months out of the year and said the owner is in the process of makong upgrades. We wpupd stay there again becaise of the staff

於 2025 年 8 月住了 4 晚

6/10 一般般

Jhoel Mauricio

家庭旅遊

2025 年 8 月 22 日

La comida era muy mediocre, apenas tenía sabor. todos los días se repetía la misma carta constamente. La verdad que la comida deja mucho que desear, es una tristeza ya que es lo único que falla, siendo lo más importante.

於 2025 年 8 月住了 7 晚

2/10 很糟糕

Shannon

家庭旅遊

2025 年 8 月 22 日

喜歡：整潔度

不喜歡：員工素質

I’ve been traveling to Mexico for a long time and have never had an incident occur before like at this property. Discrimination to the point of being unserved and waited hours for check in even though the resort was quite sleepy compared to others. My daughter and I sat at a restaurant for an entire hour and watched others that came in after us being served. After complaining to management they appeared to take our complaint seriously and put us in another reservation only restaurant. However, some time in between our complaint and dining in another restaurant someone was in our room even though the do not disturb sign was on the door. They left a washcloth on the night stand, no cleaning was done so unsure why except to think it’s because they knew we were in the restaurant being interrogated about our complaint. I say interrogated because multiple staff came by wanting to know the situation even though it had already been discussed. We were so uncomfortable after all of this (mind you the questions went on for over an hour) and after noticing someone had been in the room we felt targeted for speaking up that we decided to leave. The manager with a name similar to Julietta said we would be charged for two nights (only stayed one but this was nearing evening of second night) and then a penalty of one more night. However after leaving they have retracted and are refusing to refund. We had to find another hotel and get a taxi. It was all a very unnerving event.

於 2025 年 8 月住了 6 晚

4/10 不太好

Diana Iampieri

情侶出遊

2025 年 8 月 20 日

喜歡：員工素質

不喜歡：整潔度、設施服務和住宿環境和硬體

Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.

The plate the captain at the veranda gave us to take back to our room

於 2025 年 8 月住了 7 晚

6/10 一般般

Joaquín

情侶出遊

2025 年 8 月 19 日

喜歡：整潔度和住宿環境和硬體

lo que no me gusto es que en el BAR no hay variedad de bebidas y el barman muy descortes, los meseros con los extranjeros muy serviles y con los connacionales muy desatentos pedias una bebida y se tardaban hasta 20 minutos si lo solicitabas en la barra el barman muy despota, si llegara a regresar me llevaria mi hielera con las bebidas agua, refresco, cerveza y algun vino, para no sufrir la desatención de los meseros.

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Renato

情侶出遊

2025 年 8 月 18 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The most beautiful beach in the world!!!

於 2025 年 8 月住了 5 晚

6/10 一般般

Michael

家庭旅遊

2025 年 8 月 18 日

喜歡：整潔度和員工素質

The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!

於 2025 年 8 月住了 4 晚

6/10 一般般

enrique

2025 年 8 月 17 日

喜歡：整潔度、員工素質和住宿環境和硬體

Buffets need way more improvement

於 2025 年 8 月住了 3 晚

4/10 不太好

jose arturo

情侶出遊

2025 年 8 月 15 日

不喜歡：整潔度、設施服務和住宿環境和硬體

El cuarto sucio , cucarachas , el lavabo tapado y no hacen caso una vez reportado . Mala atención .

於 2025 年 8 月住了 2 晚

10/10 有夠讚

Austin Francisco，Kerrville

情侶出遊

2025 年 8 月 13 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

*MUST READ* This is one of many reviews that I'll be leaving for this place as I'll be writing them on different platforms as well. This resort far exceeded my expectations as I read the other reviews prior to arrival, particularly the negative ones. Let me tell you, the negative ones are just completely irrelevant. I'm an American from Tx, I know what it's like to feel entitled, and that is all those negative reviews were.. They were entitled people who expected to feel like they were in the most luxurious place ever. As luxurious as this place truly is, it is no place for you to EXPECT luxury. If you don't want to eat meals in a beautiful tropical hut with nature (birds) around you, then do not come here. If you expect completely modern architecture with the newest model rooms and appliances, then do not come here. But if you expect the true island experience with beautiful older architecture, beautiful turquoise waters, along with the most beautiful people you can meet, then please consider this resort. The staff are some of the hardest workers I have ever met, not only do they work hard, but they do it with a smile on their face.. That is a luxury that I'm not used to back in TX. It truly is beautiful and almost makes me shed a tear thinking about them as we really do take so many things for granted in the US. They all speak excellent English but please have the respect to communicate with them in their language, even if you're not fluent. Thank you.

於 2025 年 8 月住了 7 晚

2/10 很糟糕

Morgan Leslie，Beach city

家庭旅遊

2025 年 8 月 13 日

喜歡：員工素質

不喜歡：整潔度、設施服務和住宿環境和硬體

This place was the worst . Don't do it . Spend the extra money to book Melia two hotels down. The food was nasty. They only had buffets every once in a while . Birds were eating off the plates if you left to get up . They would eat off the spoons or tongs that were left by buffet when they had it . The pool was nasty green and pool bar was closed . They said it was closed because it's slow season. This is main reason I booked it . Tried to save money and it not me in the tail . I've been last three summers and usually stay at Melia resort. Beds were hard. Toilet tan all night. Had to jiggle handle . I was embarrassed I rented this and had to explain to my family members that this isn't normal.I don't leave reviews but I could wait to get back home and leave this one . Believe the negative reviews you read about this place .

於 2025 年 8 月住了 4 晚

10/10 有夠讚

Joseph L

2025 年 8 月 12 日

喜歡：設施服務

They are very friendly and go out of there to make you feel comfortable and

於 2025 年 7 月住了 6 晚

10/10 有夠讚

Marisol

2025 年 8 月 10 日

喜歡：整潔度、員工素質和住宿環境和硬體

Lo único que mejoraría sería la comida del buffet, ya que es muy repetitiva y se termina bastante rápido, hay poca variedad y la bebida también es de baja calidad.

於 2025 年 7 月住了 6 晚

2/10 很糟糕

Marion Y，Escondido

家庭旅遊

2025 年 8 月 10 日

不喜歡：整潔度、設施服務和住宿環境和硬體

It was a horrible experience. No AC in restaurants, filthy pool, cockroaches, no phones in the rooms, tv does not work, no hot water, bad food, restaurant would run out of food…just awful place except staff. Owner should be embarrassed to even have this place open…

於 2025 年 7 月住了 6 晚

6/10 一般般

Melvin

家庭旅遊

2025 年 8 月 9 日

喜歡：員工素質

不喜歡：設施服務和住宿環境和硬體

None options at night, bad internet conectons, black out, broken appliance in the room (none lamp worked), toilet issues

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Tanja

團體旅遊, 家庭旅遊

2025 年 8 月 9 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We had a fantastic stay at Conzulmeno Beach Resort! The beach is stunning with clear turquoise water and plenty of shade under straw umbrellas. Our kids loved spotting sea creatures like baby rays, swordfish, sea urchins and different types of fish. They also enjoyed spending time in the pool by the beach. At night we often took a taxi to the center which is only 10 mins away. Huge thanks to the amazing staff—Paulino, Santiago, Carlos, Pedro, Fernando and Oscar—for their great service. Special shoutout to Alejandro, Eyahir, and Yaneth at La Veranda for the surprise birthday cake, David in the lobby bar for top-notch cocktails, and Manuel at the buffet grill for his delicious omelettes. An unforgettable vacation! We can’t wait to go back!

於 2025 年 7 月住了 11 晚

10/10 有夠讚

Bryhaurey

2025 年 8 月 8 日

喜歡：整潔度和員工素質

於 2025 年 8 月住了 6 晚

8/10 不錯哦

Dennis Rene

家庭旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very nice ocean and food and people

於 2024 年 3 月住了 7 晚

10/10 有夠讚

Quinton James

情侶出遊, 家庭旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great fam spot

於 2025 年 7 月住了 4 晚

8/10 不錯哦

Marleny，santa clara

家庭旅遊

2025 年 8 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Food not good.

於 2025 年 8 月住了 4 晚

10/10 有夠讚

Abraham

親子旅遊

2025 年 8 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Staff was very attentive, the beach was beautiful and we enjoyed our 8 day stay. It’s a bit far from downtown but we had everything we needed. Thank you to all the staff for being so attentive and welcoming.

於 2025 年 7 月住了 8 晚

10/10 有夠讚

Andrew Castro

家庭旅遊

2025 年 8 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Nice Resort on the beach and the beach without seaweed!

於 2025 年 7 月住了 6 晚

10/10 有夠讚

Jamilette

情侶出遊

2025 年 8 月 1 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Muy linda y muy limpia, sugerimos que haya mayor variedad en su menú así mismo que pongan más actividades en el mar.

於 2025 年 7 月住了 4 晚

2/10 很糟糕

David Kent

2025 年 8 月 1 日

不喜歡：設施服務和住宿環境和硬體

I've stayed there twice. Talk about a complete defference of stays. Something has changed, and don't suggest for anyone!! Besides for it's beautiful Beech, not worth it! All lies. Hotel stay horrible. Food horrific, no buffet, same menu ever single day. No buffet, no daily sandwichs/hamburgers/pizza available as advertised. Limited drinks. Paid specifically for all-inclusive. It is not. Told this was current off season. And limited service/food/menu. Never ever told or advertised this. And I've stayed there before. Expedia and every other travel companies should not sell, or advertise this hotel. It is that serious! Do not stay here!! I feel lied to, and extreme fruad occurring.

於 2025 年 7 月住了 3 晚

會員登入可享全球超過 100,000 家飯店 10% 以上折扣

克祖梅勒諾海灘度假村 - 全包式

El Cozumeleño Beach Resort - All Inclusive

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克祖梅勒諾海灘度假村 - 全包式的評論

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不錯哦

7.4/10

8.2/10

6.6/10

6.2/10

7.2/10

評論

8/10 不錯哦