Aparthotels in Connecticut

"Staff was great. The rest of the hotel not so much. The first room we were assigned to had a foul smell. Staff sent us to a new room without issue. In the new room the jacuzzi tub stopped working after 10-15 mins. We were told no one was available to fix it so we’d have to wait until the next day. Next day they fixed the tub but didn’t move the fridge back afterward so I took care of it. The bar restaurant area only had one cook and one bartender for the whole place and saw several people upset for slow service. Bartender was doing her best though. I feel for the price we paid and the 4 star rating it would have been much better than it was. IMO not a four star hotel and not worth the price. That said all of the staff was great."

"Excellent stay"

"No working TV…no working phone…light bulbs out in Room…despite a variety of complaints at front desk, problems couldn’t be resolved ?"

"Clean. Close to attractions. Beds were comfortable. "

"I just love all about the place"

"Super spacious and comfortable stay right in the heart of New Haven"

"The place was connected to a yummy diner only a short walk from the lobby"

"A solid OK hotel. It's very evident there is no brand standard. The room is dated and in need of repairs. I recommend having a white noise machine because this is next to a train station and they can keep you up all night. The continental breakfast was comical. They serve cut up hot dogs as your morning protein option. Come in with low expectations and a good attitude and you'll be ok. "

"The heater is set to never go above 74, if you use the thermostat to set it to 78 the fan goes on but the room never heats up. I had to sleep in pants and a sweater. All rooms are this way, booked here about 5 times because its the best location for me but at this point I'm fed up being cold. The room service just barged in an hour before checkout while I was putting my pants on. "