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Aparthotel

Homewood Suites by Hilton Hartford Downtown

4.5 star property
Downtown Hartford's aparthotel welcomes travelers with 24-hour front desk service, an on-site gym, and convenient access to city attractions and business centers

Choose dates to view prices

Homewood Suites by Hilton Hartford Downtown is centrally located, offering free breakfast, airport shuttle, and grocery shopping service. Travelers value the dry cleaning, meeting spaces, and multilingual staff who assist with navigating the property and downtown area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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About the neighborhood

Map
338 Asylum St, Hartford, CT, 06103

What's nearby

  • Bushnell Park - 1 min walk - 0.1 km
  • PeoplesBank Arena - 3 min walk - 0.3 km
  • Bushnell Center for the Performing Arts - 8 min walk - 0.7 km
  • Connecticut Science Center - 11 min walk - 1.0 km
  • Connecticut Convention Center - 13 min walk - 1.1 km

Getting around

  • Hartford Union Station - 3 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪Blackeyed Sally's - ‬1 min walk
  • ‪Max Downtown - ‬3 min walk
  • ‪Agave Grill - ‬3 min walk
  • ‪Club NV - ‬2 min walk
  • ‪Pigs Eye Pub - ‬1 min walk

About this property

Homewood Suites by Hilton Hartford Downtown

Luxury aparthotel located in Downtown Hartford
You can look forward to free breakfast, an airport shuttle, and a free grocery shopping service at Homewood Suites by Hilton Hartford Downtown. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
Other perks at this aparthotel include:
  • A free area shuttle, self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, a 24-hour front desk, and meeting rooms
  • Smoke-free premises, free newspapers, and ATM/banking services
Room features
All 116 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
More amenities include:
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Hilton Hartford Downtown
Homewood Suites Hartford Downtown
Homewood Suites Hilton Hartford Downtown
Homewood Suites Hilton Hotel Hartford Downtown
Hartford Homewood Suites
Homewood Hartford
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Suites Hilton Hartford Downtown Hotel
Homewood Hartford
Hartford Homewood Suites
Homewood Suites by Hilton Hartford Downtown Hartford
Homewood Suites by Hilton Hartford Downtown Aparthotel
Homewood Suites by Hilton Hartford Downtown Aparthotel Hartford

Frequently asked questions

Is Homewood Suites by Hilton Hartford Downtown pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16 per day.

What time is check-in at Homewood Suites by Hilton Hartford Downtown?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Homewood Suites by Hilton Hartford Downtown?

Check-out is at 11 AM.

Where is Homewood Suites by Hilton Hartford Downtown located?

Located in Downtown Hartford, this luxury aparthotel is steps from Bushnell Park and PeoplesBank Arena. Soldiers and Sailors Memorial Arch and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is only a 3-minute walk.

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Reviews

Homewood Suites by Hilton Hartford Downtown Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 211 reviews
Rating 8 - Good. 88 out of 211 reviews
Rating 6 - Okay. 20 out of 211 reviews
Rating 4 - Poor. 15 out of 211 reviews
Rating 2 - Terrible. 11 out of 211 reviews

Reviews

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met my expectations

Nice property, clean, good breakfast
Stayed 1 night in Mar 2020

6/10 Okay

NW

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. The king suite was a good size. However. A fire alarm went off at 5 am and didn’t stop until 5:28 am. It was extremely disruptive and a bummer since we only had a one night stay.
Stayed 1 night in Dec 2019

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, room comfort

Disappointed at Homewood Suites Hartford Downtown

Hotels.com listed suites that have 2 beds in one room, with sofa bed in the other room. When we arrived, they informed us the hotel did not have any such rooms, only rooms with 1 King bed or the alternative was a 2-bedroom suite. We needed that so they upgraded us, thankfully. Unfortunately, our suite was not very clean and one bathroom had not been thoroughly cleaned at all - toothpaste still in the sink, hairs on the floor, some gross looking spots and stains on the walls, carpeting in one room had crumbs all over. The windows were filthy. It was extremely noisy outside at night, probably due to the pub nextdoor. Rowdy drunks howling at night, loud trucks driving by, etc. Very unpleasant compared to other Homewood Suites we have stayed in (Clinton, NY, San Diego, CA, etc.) Hotels.com needs to make certain the information they publish is accurate and reliable.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay at the Homewood Suites in Downtown Hartford was perfect for a 1-night stay for a concert at the XL Center. The hotel is literally RIGHT next to the XL, making it super convenient for anyone attending an event there. The staff was friendly, and check-in took less than 3 minutes. On site parking for $16/night. The hotel itself is pretty outdated, but clean. Our room had a full-size fridge, kitchenette, table, couch, etc. Full suite setup. Elevators a bit small and rickety. Only ice machines on the floor (no vending/drink machines). Hallway smelled like old cigarette smoke. Perhaps stuck in the carpets and wallpaper. Hotel dining was underwhelming: no dinner service on the weekends and no hotel bar. We had trouble getting in anywhere to eat before the show, so we were going to resort to the hotel service, to no avail. Breakfast only served until 10am on the weekend as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very helpful staff at front desk and in the buffet area.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water 0 water pressure
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
King two bedroom corner suite..shower in bathroom by kitchenette-shower handle was real tight hard to turn. it would stop before getting to hot. Had to force it and felt it would break. Counter by sink very small to have room for makeup/travel bag . For how big the bathroom is I suggest putting another counter/table in there to put makeup bag in while getting ready.
Stayed 1 night in May 2019

10/10 Excellent

Debra, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for XL Center

Great location for attending events at XL Center
Stayed 1 night in Mar 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Mar 2019

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and clean

The room was wonderful! Lots of space, nice little kitchen area, and I love when the sink is outside the bathroom. The bed was really comfy. Decent breakfast. Some great pubs right around the corner. Parking area isn't great but the hotel itself is really nice.
Stayed 1 night in Mar 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Hartford

We were in town for the weekend to meet our friends. The hotel was centrally located (we walked most places), and the staff was friendly and accommodating.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACH infested room! Previously my family booked a two night stay at the Homewood Suites by Hilton located at 338 Asylum St in downtown Hartford during the recent snow/ice storm. The first night was basically get settled in, shower and off to bed. The next day while my wife was opening a lower cabinet door she saw a very large cockroach and a second one that ran off. Immediately we called the desk and they sent a worker up who killed one of the two that were seen. Being completely grossed out and now uncomfortable we decided we no longer could remain in a room with cockroaches or a hotel for that matter. In the bad weather we drove nearly two hours home to sleep in out own bed. Hotel management did nothing to show a sincere apology. They did refund what would've the cost of the second night as they should have since we werent utilizing the room. I WOULD STAY AWAY FROM BOOKING THIS HOTEL
Stayed 1 night in Jan 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service
Front desk staff was excellent! Rooms were spacious and very clean. They were basic but had everything we needed. Even the pullout sofa was comfortable.
Stayed 1 night in Jan 2019

10/10 Excellent

Terry, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay!

The front desk staff is superb! The dining experience is welcoming and comfortable. The staff there is great!
Stayed 1 night in Dec 2018

4/10 Poor

JLH, Oak Park, Michigan

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is old and smells like a senior citizens home. I went to get ice, the machine on my floor was broken. The machine on the next floor down had ice with black particles all over it. The shuttle driver was great! I would not recommend this hotel to anyone.
Stayed 2 nights in Sep 2018

8/10 Good

merlee

Disliked: Cleanliness, staff & service
I ask for a crib nobody came with one, the pillows was very eww.Parking was not nice I feel like you guys should come up with free parking for a hotel.
Stayed 1 night in Oct 2018

4/10 Poor

Scott, Cleveland, OH

Liked: Cleanliness, staff & service
Disliked: Room comfort
I can't recommend this hotel for one major reason..the bar next door. The music and noise coming from them was so loud it was impossible to even attempt to sleep until it quieted down after 2:00AM. The hotel provided ear plugs but those were no help. The room was comfortable and the staff was very friendly but the noise from that bar cancelled out anything good about this hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Jeff, Florence MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice hotel. Lots of space and we were able to bring out dogs for an extra fee.
Stayed 1 night in Jul 2018

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, quite town on weekend

Clean and comfortable hotel with helpful and accomodating staff. The city of Hartford is very quite and low energy on weekend, if there’s not an event happening.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. The staff was friendly. We arrived on the Saturday before St Patrick’s day when Hartford was having their Parade. There was a bar next door that faced our window with people celebrating, the young lady at the desk saw we had young children, she upgraded us at no charge. Breakfast was really good. Great place to stay.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up

We have good time, hotel was nice and clean, breakfast was good, will go back.
Stayed 1 night in Jan 2018

10/10 Excellent

Terry Flowers, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was superb!

comfortable.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the civic center

Very nice
Stayed 1 night in Nov 2017

8/10 Good

Todd, New York, NY

Liked: Cleanliness, room comfort

Fine, clean hotel in not so nice downtown.

Hotel was centrally located, all was fine with hotel, nice front desk person gave upgrade at check in. In the evening, however, the front desk person was quite rude to all guests who were coming in, including me, as she literally shoved a pizzeria menu at me (for a place that closed an hour before) - not helpful at all. Would stay again if I needed to go to Hartford.
Stayed 1 night in Nov 2017

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice hotel, nearby to the arena. The front desk lady that greeting us was exceptionally great. The bed was just ok - have slept in better hotel room beds.
Stayed 1 night in Nov 2017