「Place was nice in a quiet, safe, clean neighborhood only minutes from Big Ben. A few broken things but very minor (step on trash bin, pulley for blinds/shades). Email is the best way to communicate, don’t bother using WhatsApp or any other form of communication. Would definitely stay again otherwise 」

「An excellent hotel- super clean, amorous services, generous breakfast ! 5 minutes to Vauxhall station of direct access to Victorian line and Southwest Rail for Waterloo, Wimbledon or Richmond! 」

「The hotel was very clean and fresh. 」

「good location and excellent service」

「非常好的酒店，所有工作人员都很nice，负责。超级赞！」

「历史著名景点，感受下丘吉尔当年工作过的地方，每天还有一个多小时的讲解，不只是舒服的酒店，还是历史景点，服务员态度也很好，值得体验和推荐！」

「離地鐵站走路約7分鐘，雨天較大方便，其他都很完美」

「品質很好的一家飯店，服務、景觀都非常好。」

「Very clean」

「房間可以拍到滑鐵盧車站」

「房間很大，設備齊全，有洗烘乾衣機，小廚房該有的廚具餐具一應俱全，提供的備品也剛剛好，連咖啡茶包也都有，設計我也很喜歡也很乾淨，就在泰特美術館的旁邊10分的滿意。價格也不貴。」

「Perfect, staff are friendly」

「Good」

「Quiet n m&s supermarket is very close . Room a bit tiny but clean. 10 minutes walking to underground 」

「The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.」

「Lovely clean spacious apartment. Easy access, convenient location and good value. One issue arose which I commnicated and received very prompt responses. 」

「漂亮舒適的飯店，隨然房間偏小是一個缺點，但客服人員從前台到餐廳到房務，都非常親切友善，人情味滿滿。 地點也很方便，就在st Jame’s park旁邊，步行到白金漢宮只要6分鐘。 一家四口旅行，包含兩個讀國中的青少年，共入住9個晚上，非常美好的住宿經營。 飯店同時有旅遊資訊櫃檯，不論是旅遊規劃還是到餐廳介紹、自助洗衣，都會詳細解說，真的非常便利旅客。 大大推薦。」

「comfortable room, good location.」

「It was great that our flight arrived in the morning and got to the hotel around noon time and received an early check-in to our room. The front desk service was wonderful as the person gave my child some small presents and told her to collect all the Conrads dolls at different locations. The hotel is located right across from St. James subway station, which makes it very convenient to go to anywhere in the city. The service at the hotel was great as they've people standing outside to help...

「房間雖然不大, 可設備齊全, 還有提供wifi, 對於出遊習慣上網的旅客們, 是很讚的選擇喔! 離倫敦橋景點不遠, 附近還有好吃的英國酒吧餐廳, 走到地鐵站約只要五分鐘, 交通很便利喔!」