塞爾活門 (LHR) 附近飯店 | 熱門住宿限時優惠 NT$1,888 起

「This is the second time we've stayed here. Love the place, beautiful old english manor style, staff are very friendly and helpful. The grounds and surrounding area are beautiful too. We plan to stay here again!」

「Lovely rooms & very helpful staff.」

「非常值得的一次停留。让我们从容地办理登机。」

「In need of an upgrade but ok」

「I was actually very pleased with this hotel overall. The room was clean, the location was excellent, and the beautiful coastal views were a real highlight. The underground car park was also very convenient, with a lift providing direct access to the hotel. However, when my family was leaving, our car battery suddenly went flat. We asked the hotel reception for help, but unfortunately, the staff appeared rather cold and unhelpful. I really hope this was not simply because we had already checked...

「房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 退房後發現遺留物品，返回領取時雖順利取回，但飯店人員的誠信實在令人質疑。 不推薦入住！房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 ...

「Shower had a draining issue and in room fan was pretty noisy (hence we couldn't use it). Nonetheless, overall it was a decent stay.」