Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Gordon
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Annika
2025 年 7 月 8 日
喜歡:整潔度
Fantastic
Annika
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Natasha
2025 年 6 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Natasha
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Alistair
家庭旅遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Alistair
於 2025 年 5 月住了 1 晚
10/10 有夠讚
David
2025 年 5 月 4 日
David
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Lee
商務旅客
2025 年 4 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Should fix sinks :faucets in room. Our
Lee
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Dawn
2025 年 4 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Dawn
於 2025 年 4 月住了 3 晚
6/10 一般般
Joanna
家庭旅遊
2025 年 4 月 19 日
Quite disappointed really, although building & location lovely
Joanna
於 2025 年 4 月住了 1 晚
6/10 一般般
Xavier
情侶出遊
2025 年 4 月 13 日
喜歡:整潔度和員工素質
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
Xavier
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Elizabeth
團體旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Elizabeth
於 2025 年 4 月住了 1 晚
6/10 一般般
Jack
2025 年 4 月 2 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Jack
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sterna
2025 年 4 月 2 日
Sterna
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Julie
2025 年 3 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Julie
於 2025 年 3 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Tracey
2025 年 3 月 26 日
喜歡:整潔度和員工素質
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
Tracey
於 2025 年 3 月住了 1 晚
4/10 不太好
Emma
2025 年 3 月 17 日
不喜歡:住宿環境和硬體和客房舒適度
Poor spa. Terrible, overpriced food.
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up.
Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible..
The decor was dated and cheap looking.
Terrible value for money overall.
Emma
於 2025 年 3 月住了 1 晚
10/10 有夠讚
David
2025 年 3 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
David
於 2025 年 2 月住了 1 晚
6/10 一般般
Mireya and Sofia
2025 年 3 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Mireya and Sofia
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Wayne
2025 年 3 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wayne
於 2025 年 3 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 2 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel with excellent service.
A beautiful building with welcoming log fires.
The hotel is very comfortable and every member of staff went out of their way to be helpful with my disabled husband. They were unfailingly cheerful and created a lovely atmosphere.
真實旅客
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Debbie
2025 年 2 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Birthday celebration
The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
Debbie
於 2025 年 2 月住了 1 晚
2/10 很糟糕
CC
2025 年 2 月 17 日
不喜歡:整潔度、員工素質和客房舒適度
CC
於 2025 年 2 月住了 1 晚
6/10 一般般
真實旅客
2025 年 1 月 4 日
喜歡:整潔度、員工素質和客房舒適度
Disappointing
Our Garden Suite was fabulous but food main courses were cold, extremely slow service, for desserts and drinks at spa.
Relaxation room cold and disappointing 85min massage.