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"Amazing location. Friendly staff. Everything was great. The only issue is the rooftop where Godzilla’s head is was closed. Part of the novelty of staying here is taking pictures on the roof with Godzilla’s head, but the front desk staff said it’s been closed for almost a year due to people jumping on the Godzilla head and trying to jump off the roof. I wish we would’ve known that before booking. "

"Right above a train station. The only downside, there aren’t any close restaurants in the vicinity. Rooms are bigger than standard Tokyo size. It was a pleasant and comfortable stay. "

"We had a wonderful stay. Perfect room, amazing view, great amenities."

"Massage chairs!"

"Really generously sized hotel room for Tokyo, with really convenient access to Tokyo station. Super close to the Character Street shopping (and especially close to the Pokemon store), as well as the shinkansen gates - just be warned the gates closest to the hotel seem to go straight to the platforms and dont have lifts. Room was comfortable, there was ample space for luggage, and even though I booked a "no view" room - outside the window was a very small garden that i didnt expect. Its not a city view, but i kinda expected nothing to look at or to have no window at all. Its a bit on the pricey side, and I was only personally here for 2 nights, but I would recommend if you can afford it. Just know that google maps will not tell you the correct exit from Tokyo station to get to this hotel. Ignore any direction to go through a Marunouchi exit - thats on the other side of Tokyo station. You want the Nihombashi exit (Or at least the Yaesu ones)"

"So close to many stations, hotel was beautiful and spacious, and staff is amazing"

"Room were clean, staff helpfull, close to train station and shopping area"

"Best coffee in Tokyo in lobby Toilets amazing Tip , pull bed away from wall to stop climbing over wife in the middle of the night "

"We were traveling as a family. Our experience was not good. Hotel location is great, walking distance to Ginza, subway, restaurants etc. Stuff is good. However, hotel is older than it looks on the photos. There was a smell coming from toilet to our room heavily from the first moment we checked in. Room furniture and bathroom amenities were dusty. Hotel is crowded : breakfast with queue, poor wifi in the room. Also noisy during the night as you hear cars from the streets. Last day, There was a fire alarm early morning and the announcement was only Japanese, all the tourists went to corridor with panic to understand if it is real or not. Minutes later, guests called and walked downstairs to the reception,then they did an English announcement which was really frustrating and frightening experience especially waking up with an alarm. We wont stay there again unfortunately "